I know this topic has been brought up numerous times, but in light of Zazzle's push to gain traction in the Wedding market, I'd like to emphasize the need for updated fonts in these categories:: Signature fonts with access to glyphs ... (at the moment, these are sadly limited) Modern Sans and Sans Serif families that include various weights and italics Ligature fonts Display fonts   Please Please Please, Pretty Please. 😘 😘😘 ... View more

I get several chat messages per week that read something like: "Could I get this in the color blue?" I have no idea which product the customer is referencing, nor if they've already customized and/or purchased it. If there's some way we could get that information it would be a huge help. It's not that I mind copy/pasting my "this system doesn't let me see what you're working on" message, the problem is that figuring out what they're talking about usually takes 3-4 messages back and forth, and at least half of the time, they give up somewhere in that process so the sale is lost. If I could just get a little bit more information, I'd be able to provide them with a quicker answer without all of the back and forth. Here's the info I'd dearly love to have. 1) Which product is the customer referencing? Originally, the chat system included a link to the product, but that feature disappeared within a month or so and has never come back. It would be SUPER helpful to have that feature back. 2) Is the customer messaging about a product that they've already purchased? So often customers assume that I can see their order history and will know what they're asking about. If I could know that they've already made the purchase, it would save all the back and forth to figure that out and to get them over to customer service so they can get the help they need. Often these customers want to make a change to something they just bought - and by the time we get through with all of the back and forth the item is already in the print queue and it's too late for them to cancel and redo it.  3) Has the customer already customized the item? If they have, could the system give them the option to share their work in progress with me? It would save SOOOO much time and hassle if I didn't have to walk people through the process of sending me a share link so I can help them.  Thanks for considering this stuff! ... View more

Wow our world would be so much more efficient if we could "drag old categories right into one new one!"  Combine 3 into one and downsize instead of having to delete products,  having to put all products into the new category, and waiting a week to see it all appear the way you want it. ... View more

I'd like to suggest 2 font features in the Design Tool that would be super helpful. 1. The ability to use the text as a mask, so that we could, for example, add a watercolor overlay or glitter or something, to template text. 2. The ability to stroke a font, or add a faux bold effect. This would be very helpful to make thinner fonts stand out better with the gold foil. Thank you for considering these ideas. ... View more

There should be guidelines that show exactly where the cutoff forthe hanging part of the tablecloth is. It's hard to figure out where to put the design if you don't know where the fold over part is ... View more

Re:  When we type in a title for a new pen creation, it's automatically putting the pen ink color in as part of the title.   Wouldn't it make more sense to simply add "pen", because the choices are pretty much given as to what is available and what looks nice with the design itself.  In other words, if I have purple flower print on a pen, and say I have to choose an ink color...either black or blue as of today, 9/24/24, the title ends in either black ink pen or blue ink pen.  Even though that should be by the customer's choice, not mine.  Couldn't it just say ink pen instead? ... View more

When an outside link brings a potential customer to a product that no longer exists (deleted, removed, other) could it redirect to that seller’s main store page? It could have a pop up message that said the product couldn’t be found and they are on the main store page. Or, could you show several of that seller’s similar products (by keyword?) in place of the list of unavailable reasons? Reasoning: Someone has successfully gotten a potential customer to Zazzle. The text at the top, at first glance, tells them (potential customer) that their goal failed and they should immediately go away. (I don’t know how many people would stop to read the info before hitting the back button.) Giving them clickable product images from the same store, at the top, would give them (potentially) very similar products to go to. The search result images below are less likely to be similar to what they where looking for. ... View more

Hi,  It would be a great option if the the insight of our products have the option to go back 18 months instead of 12. For example, I now can't compare my holiday products between 2022 en 2023 anymore because it only goes back to january 2023. Hope you can make this possible! ... View more

I just received my greeting cards. They were left out in the rain. I was able to get them before a torrential downpour, which would have ruined them. They delivered in only a cardboard wrapper. Please consider adding a plastic wrapper to insulate paper products from the weather. I won't order cards (or posters or anything paper products) in the further because I if I don't get them as they are delivered (which is usually the case) the chances for them being wrecked are high. (I also sent this notice to Z using the contact form.) ... View more

Especially in the wedding area, a search invariably shows up "editor's picks". That would be fine if the drop-down choice would be editor's picks. However it is "popular". So popular items have become invisible. I would like to see a few additions added to the drop-down menu, like "random" and "editor's picks" and keep the standard to popular. The way it is now with pages after pages of editor's picks, it could be considered spam. And a random choice would also help to find those products that normally don't get seen that easily. Zazzle never used to be a "one size fits all" concept, it would always celebrate the abundance of creativity that is on this platform. I would like to see that being emphasized again. It would also help to bring back proper navigation buttons. Go to page "..." and one button left << to go back to the beginning and a >> to go to the last item. Thanks.   ... View more

I sell a lot of posters & foam core boards - mostly for wedding signs - and customers are VERY confused by the standard size options. They don't understand that the design will not re-arrange itself to accommodate a different aspect ratio, so they end up clicking around on different sizes, and in the process, they inevitably end up cutting off a significant portion of the design. Once they've done that, they're stuck - because unless they wrote down the original dimensions there's no way for them to undo their changes and get back to the original size.  It used to be that if you restricted the size to "this size only" the standard sizes would go away, but the choose your own size spinners would remain. This was perfect because it would easily allow customers to choose a different size without the risk of changing the aspect ratio (unless they purposefully un-linked the chain to do that.) But that functionality went away, and now the only choice is to restrict to the original size, or throw open the gates of confusion with all of the "standard sizes." Could we pretty please get that functionality back? It could be a separate choice - so you could still have "restrict to this size only", or you could choose "restrict to choose your own size only", or you could have "all options". I spend an inordinate amount of time trying to help customers who have accidentally cut off part of the design because they didn't understand, and it would make for a much better customer experience if the system wasn't so confusing. I've added the following infographic to my cover photos, but it's still a huge problem. TIA for considering my plea... ... View more

I'd like the option to have a dark view option just on the Back-End of my Store, the part I only see and customers do not. It would make working there easier on my eyes. ... View more

The same way glitter foil and rhinestones show a little box saying they are not really real just part of the design the word iridescent should be treated the same way since the products are not actually iridescent. ... View more

I have over 6000 “saved designs” so I’m getting that pop up annoyingly often when opening one of my product pages. Tried to delete my saved designs, it only allows me to select 24 items at a time. Oh, and it’s only suppose to keep them for 6 months but I have saved products older than 3 years. Please let me disable that pop up. Or give me the option to delete all the saved designs at once at least. I’m so tired of clicking on “No thank you”. ... View more

Can Zazzle add a polygon shape with editable nodes (including the option to convert polygon nodes into curves) to the Zazzle design tool? As it currently stands, there are few options for creating shapes in the design tool. Another option designers need is the ability to combine different shapes into one shape — and the ability to split one shape with another overlapping shape. Feel free to add any additional tools we need as creators to my list. 🙂 ... View more

From what I can tell, the "Search this store" search doesn't include word variants such as plurals or close matches. For instance, if I have a product with the tag "dragon" and instead search for "dragons," that product doesn't show up at all. It makes it difficult for me to find things within my own store, so I know that it isn't serving my customers well either. ... View more

I would like to see a variety pack of 10 notecards, each with a different design. ... View more

I usually design cards so it's not always top of mind but especially working on some rug designs now it would be EXTREMELY helpful to have a ruler to give us a better sense of scale. I know it's been asked for before, but just adding my voice to the chorus! Thanks!!! ... View more

I as a designer find it hard to find out what ' px image dimensions' are required as a minimum for certain products when designing so I can only assume it is harder for customers. It would be fantastic if in the 'about section' of the product, this information was included so customers and ourselves can swiftly note the dimensions and then create/upload an image to suit without having to go back and forth or look for the pages that relate to these details. A good case in point was recently trying to work out what px to use for rugs. I recognize this lack of ability to easily access this info could also just be a 'me' problem! Another way to approach this would be to have the image size/file type etc on the 'cover/place holder' images for the blank products. So it is instantly identifiable, and we don't even have to refer to the 'about this product' section. ... View more