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Submitted by
LindaS1
on
04-17-2024
11:07 PM
July 4 is missing from the collection type holiday list - you've included Pi Day, but not Independence Day!
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Submitted by
Cat
on
06-09-2023
09:42 PM
I get several chat messages per week that read something like: "Could I get this in the color blue?" I have no idea which product the customer is referencing, nor if they've already customized and/or purchased it. If there's some way we could get that information it would be a huge help. It's not that I mind copy/pasting my "this system doesn't let me see what you're working on" message, the problem is that figuring out what they're talking about usually takes 3-4 messages back and forth, and at least half of the time, they give up somewhere in that process so the sale is lost. If I could just get a little bit more information, I'd be able to provide them with a quicker answer without all of the back and forth. Here's the info I'd dearly love to have. 1) Which product is the customer referencing? Originally, the chat system included a link to the product, but that feature disappeared within a month or so and has never come back. It would be SUPER helpful to have that feature back. 2) Is the customer messaging about a product that they've already purchased? So often customers assume that I can see their order history and will know what they're asking about. If I could know that they've already made the purchase, it would save all the back and forth to figure that out and to get them over to customer service so they can get the help they need. Often these customers want to make a change to something they just bought - and by the time we get through with all of the back and forth the item is already in the print queue and it's too late for them to cancel and redo it. 3) Has the customer already customized the item? If they have, could the system give them the option to share their work in progress with me? It would save SOOOO much time and hassle if I didn't have to walk people through the process of sending me a share link so I can help them. Thanks for considering this stuff!
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Submitted by
Zorinda
on
06-09-2024
10:12 AM
I love the tiling feature but it could use some changes to make life easier. If I try to make a square pattern smaller by using the “-“ button it’s hard to accurately get matching seams. Could Zazzle add some % down choices? If we had some fixed choices like -50%, -25% etc for squares, our edges would easily match with no fussing around.
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Submitted by
Connie
on
08-10-2023
04:34 PM
I'd like to suggest 2 font features in the Design Tool that would be super helpful. 1. The ability to use the text as a mask, so that we could, for example, add a watercolor overlay or glitter or something, to template text. 2. The ability to stroke a font, or add a faux bold effect. This would be very helpful to make thinner fonts stand out better with the gold foil. Thank you for considering these ideas.
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Submitted by
Colorfulgalshop
on
08-03-2024
11:16 AM
I just got a request from a customer to download a pdf of a banner - what a great idea! We have instant downloads for invitations and other items - would love to see it for banners and signage. Thanks!
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Submitted by
Lea
on
07-01-2024
08:22 AM
I'm a little behind on noticing this and I also try not to be "the old way was better" guy... buuuut the Background color tool being relocated in the customizer is really a hassle. It just makes for a lot of extra clicking. Any way Zazzle would consider moving it back in with the layers? Thanks!
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Submitted by
zaralla
on
04-03-2024
02:39 PM
Wow our world would be so much more efficient if we could "drag old categories right into one new one!" Combine 3 into one and downsize instead of having to delete products, having to put all products into the new category, and waiting a week to see it all appear the way you want it.
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Submitted by
Happy_People_Pr
on
01-10-2024
12:06 AM
Hi, It would be a great option if the the insight of our products have the option to go back 18 months instead of 12. For example, I now can't compare my holiday products between 2022 en 2023 anymore because it only goes back to january 2023. Hope you can make this possible!
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Submitted by
KLP
on
11-09-2024
01:45 AM
Will there be an opportunity in the near future to sell just the sails - I can see a benefit in being able to kitset / or sell singularly the sails so the customer can interchange the sails to their liking as an add on benefit.
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Submitted by
carulcards
on
05-14-2025
02:35 AM
As I remember, Zazzle can delete our saved designs after 6 months. It would be nice and practical if we could have, perhaps, 100 saved designs, without having to check how old they are. Then we would not have to check the dates of each saved designs, only how many they are. It would be easier to avoid designs getting deleted by mistake.
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Submitted by
Anne
on
02-26-2024
02:14 AM
Especially in the wedding area, a search invariably shows up "editor's picks". That would be fine if the drop-down choice would be editor's picks. However it is "popular". So popular items have become invisible. I would like to see a few additions added to the drop-down menu, like "random" and "editor's picks" and keep the standard to popular. The way it is now with pages after pages of editor's picks, it could be considered spam. And a random choice would also help to find those products that normally don't get seen that easily. Zazzle never used to be a "one size fits all" concept, it would always celebrate the abundance of creativity that is on this platform. I would like to see that being emphasized again. It would also help to bring back proper navigation buttons. Go to page "..." and one button left << to go back to the beginning and a >> to go to the last item. Thanks.
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Submitted by
SixSphinx
on
01-18-2023
06:08 AM
From what I can tell, the "Search this store" search doesn't include word variants such as plurals or close matches. For instance, if I have a product with the tag "dragon" and instead search for "dragons," that product doesn't show up at all. It makes it difficult for me to find things within my own store, so I know that it isn't serving my customers well either.
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Submitted by
ibelieveimages
on
11-15-2022
08:04 AM
I would like to see a variety pack of 10 notecards, each with a different design.
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Submitted by
Lea
on
08-18-2023
06:51 AM
I usually design cards so it's not always top of mind but especially working on some rug designs now it would be EXTREMELY helpful to have a ruler to give us a better sense of scale. I know it's been asked for before, but just adding my voice to the chorus! Thanks!!!
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Submitted by
CreativeLeahG
on
08-18-2023
04:50 AM
I as a designer find it hard to find out what ' px image dimensions' are required as a minimum for certain products when designing so I can only assume it is harder for customers. It would be fantastic if in the 'about section' of the product, this information was included so customers and ourselves can swiftly note the dimensions and then create/upload an image to suit without having to go back and forth or look for the pages that relate to these details. A good case in point was recently trying to work out what px to use for rugs. I recognize this lack of ability to easily access this info could also just be a 'me' problem! Another way to approach this would be to have the image size/file type etc on the 'cover/place holder' images for the blank products. So it is instantly identifiable, and we don't even have to refer to the 'about this product' section.
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Submitted by
whimsywhim
on
06-14-2022
07:10 AM
I've requested this before, but I strongly feel this is very important so I'm repeating this suggestion. I hope that is okay. Please, please put disputed products on hold or freeze until the dispute is settled. Nearly 2 years ago, I had products deleted because of an erroneous belief. Putting products on and promoting them is labor intensive and time-consuming. Human beings make mistakes. I totally understand. What I don't understand is immediately deleting the products. Thank you.
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Submitted by
CreativeLeahG
on
05-15-2023
02:50 AM
I know you have a wonderful team behind you but I do believe Zazzle's best assets need greater highlighting. Here are some suggestions for how Zazzle can let customers know as soon as they visit that they are in THE best place for their print-on-demand needs. Firstly, we need to understand how customers shop and what their priorities are when looking for products and services: The things in order of priority a customer looks for when buying things can vary depending on the individual customer and the product they are buying. However, some of the most important factors that customers consider include: Price: Customers want to get a good value for their money, so price is often a top priority. Selection: Customers want to have a variety of options to choose from, so a wide selection is important. Quality: Customers want to buy products that are well-made and will last, so quality is another important factor. Shipping speed: Customers want to receive their orders quickly, so shipping speed is also important. Customer service: Customers want to be able to get help if they have any problems with their order, so customer service is also important. --------------------------------------------------------------------------------------------------------------------------------------------------------------- Zazzle has some unique selling points that are currently not front page or central to their promotions, ads nor their front page details to let customers know how they excel in these areas. Price - Zazzle's prices are often more competitive than they first appear due to their frequent sales often up to 50% off. Selection: This is Zazzle's largest unique selling point. They have the LARGEST selection of print-on-demand products compared to any other single provider BUT most importantly, the largest selection in ANY NICHE. There is only 1 potential significant competitor in this area, but that competitor is host to sellers/makers it is not responsible for the making/shipping/customer service for the items it showcases. As such those variables cannot be guaranteed regarding service delivery, whereas to a high degree Zazzle's can. Shipping speed Zazzle has Zazzle black, low subscription for FREE shipping (terms apply) Quality and service - I can't comment on how Zazzle compares as a relatively small consumer of these but reviews mainly suggest positive results and I can't compare to other service providers. --------------------------------------------------------------------------------------------------------------------------------------------------------------- What else does Zazzle have that NO other print-on-demand has? FREE Live Designer who will assist customers in modifying their designs, existing templates and in the creation of new ones. Transfer Function --------------------------------------------------------------------------------------------------------------------------------------------------------------- Based on the above, my suggestions: Highlight Zazzle's wide selection of products. Front page news and headlining ads and promotions - " LARGEST selection of (xyz) you will find!!" Highlight the Free live designer service. This can be done by making it more visible on the website and in ads and promotions. TRANSFER option - have this highlighted front page and in ads, that MOST designs can be transferred easily to one of (several hundred) different products. As a customer, I'd want to know these things when I am shopping 'around'. Meanwhile there is a further recommendation re assisting customers when they arrive on Zazzle to find what they're looking for. Improve the accuracy and functionality of the filters on the Zazzle website. This includes making sure that the filters are accurate and that they return the results that customers are looking for. Finally a rather odd suggestion but possibly the most important one Use a leading AI to discover what the 'world' thinks is the case with Zazzle re customer and designer satisfaction/pricing/quality etc. Currently it is NOT accurate. One query on BardAI (as a single example) informed me designers report that Zazzle takes 50% commission! This is wholly inaccurate. One of many inaccuracies I suspect. The problem here is if people , (bloggers, journalists, marketers, consumers) turn more to AI when researching which company to use, what to report, it is worrisome if the (reportedly fairly reliable) 'answer machine' is inaccurate. As such the AI needs 'feeding' more accurate information. So Zazzle might want to do some press releases (allegedly AI doesn't read website information) to correct any misinformation that these popular AI sites might be throwing out to 'whomever' asks. I have already done my bit: ME: Ai your information regarding what Zazzle designers are paid is wrong. Independent Designers set their own royalty AI You are correct. I apologize for the error. Independent Zazzle designers set their own royalty, which can range from 10% to 99% of the sale price. The standard royalty rate is 15%. I am still under development, and I am always learning. Thank you for bringing this to my attention. I will try my best to provide accurate information in the future." Still inaccurate, and a small example - but if you ask AI what's what with Zazzle, you'll note the areas the information is 'off'. Just some food for thought. AI will feature more and more in consumer decision-making. So this is a future-proofing need. I hope this helps. a bit,
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Submitted by
Es
on
09-24-2024
06:33 PM
There should be guidelines that show exactly where the cutoff forthe hanging part of the tablecloth is. It's hard to figure out where to put the design if you don't know where the fold over part is
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Submitted by
LauraLee
on
09-24-2024
12:47 PM
Re: When we type in a title for a new pen creation, it's automatically putting the pen ink color in as part of the title. Wouldn't it make more sense to simply add "pen", because the choices are pretty much given as to what is available and what looks nice with the design itself. In other words, if I have purple flower print on a pen, and say I have to choose an ink color...either black or blue as of today, 9/24/24, the title ends in either black ink pen or blue ink pen. Even though that should be by the customer's choice, not mine. Couldn't it just say ink pen instead?
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Submitted by
HRSinclair
on
08-19-2024
09:36 AM
I just received my greeting cards. They were left out in the rain. I was able to get them before a torrential downpour, which would have ruined them. They delivered in only a cardboard wrapper. Please consider adding a plastic wrapper to insulate paper products from the weather. I won't order cards (or posters or anything paper products) in the further because I if I don't get them as they are delivered (which is usually the case) the chances for them being wrecked are high. (I also sent this notice to Z using the contact form.)
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