As it happens, I have 4-5 Support requests in via email.  They're on various topics -- Fabric identifies as Digital Download, Authenticating without Cell, Products where customers shouldn't be able to Edit This Design are able to do so, and I can't remember what else right now. In every case, the Service Rep has responded with either "we need more info" or "it's taking longer than expected."  I have no idea what they're talking about.  I suppose customers are writing in with one request, but when it's a designer, we're all over the place and could well be a customer too. This morning a lovely person said "we need more information," and I sent "which request?," and I got "it's taking longer than expected."  Well, heck yeah, it's taking longer -- because all we're doing is trading emails. 😅 Please include our original request in the response or at least give us some clue of topic in the initial response.  Then we can use the case number in the email (never the subject line; that always changes) to identify the topic. Thank you. ... View more

Could we please have a few realistic looking insitus for the Acrylic Trays? Perhaps one with the tray on a tabletop. Need one for both the rectangle and the square style. I think this would probably have a direct impact on the our sales. Thank you!https://www.zazzle.com/north_cascades_mountain_black_and_white_photo_acrylic_tray-256637205205471948  ... View more

It would be great if we could have a direct only or hidden only product option for matchbox sticker replacements.  I've had a handful of customers need these in the past few months because they forgot to change something on their product or they messed up the stickers, or other situations.  I understand not wanting to offer this as a public product (as to not encourage people to buy the matchboxes elsewhere), but since there is not sticker option on here that is the same size, there seems to not be an option for customers who end up in this situation. Or maybe only available to a customer who has already bought the set? Not sure all the details or how best to do it without costing actual matchbox sales, but figured I'd mention it. ... View more

We are artist, we are not computer wizards, for what I can see most artist in zazzle are over 50, only a small percentage will be computer savvy, and zazzle keeps changing things all the time, like create a video, changing the collections, change every year or two the design tool, wants us to promote, create websites, pay for advertising in social media, give the artist a break please, just tell us what zazzle is doing for the artists like for example, where does zazzle promote the site, apart from google, and who is promoted. ‘it will be nice to know also why one of my zazzle friends was having 4,000 sales a month every month for more than 8 years constantly, and suddenly my friend doesn’t even get 800 sales a month, why the change, what has changed, zazzle algorithm or is it promoting sellers that the hierarchy in zazzle like? I just wanted to vent sorry if I offended anyone. William ... View more

It would be helpful if you could add basic frames to your elements (square/rectangular and circle/oval) that allow you to set the FIT property on the image instead of the FILL one, which is actually the default. You want to use the FIT property when creating frames/placeholders for logos and other images that have to fit entirely within the boundaries without being cut. Until now, you can use simple images or shapes as templates, but frames would be a nice-to-have option if this is your new strategy for template imagery. Thank you! ... View more

They make perfect Christmas gifts. Have a great day! ... View more

I was in a bookstore the other day (not mentioning which one) and was browsing through the stationery section and came across these really cute password keepers. They are small and are either hardcover or faux leather, many are spiral bound. They all had printed, alphabetized forms in them for internet websites and their passwords. Many had beautifully, illustrated covers. Most I saw were 4 x 5.5 inches, with a few larger size ones. I think these would sell really well on Zazzle, since this is something most of us need these days. Covers could be customized with beautiful designs, either by the seller or the customer. ... View more

Since there are now wonderful beach mats, can we get Vacations added to the selection of Occasions? ... View more

By typing "thank you cards" into the Zazzle search bar, a drop-down list appears of various options one can click---and not ONE offers "non-wedding thank you" or maybe "everyday thank you cards" or something like that.  I, a designer, wanted to find a page of non-wedding, general occasion thank you cards for a link to add to a social media to go along with a collection I was posting and it was practically IMPOSSIBLE to get away from photo wedding thank you and to find more generalized, everyday sort of thank you's. After trying a variety of search terms, using "any occasion thanks," FINALLY brought me to cute, more generalized non-wedding thank you cards. It didn't used to be so difficult. Not having a search option in the Zazzle list of suggested searches for people looking for non-wedding thank you cards hurts designers like myself and others who DO design cute, non-wedding, more general occasion thank you cards & postcards and you are hurting our sales by NOT offering a way to access them! Tell this suggestion to your Team. ... View more

I've been dealing with customer service but I don't think my issue/feedback has made it to the proper channels. I ordered some samples of my holiday card designs. They looked great HOWEVER the all-in-one cards were paper clipped. And the paper clip scratched the image on card. Customer service was great about sending a replacement. I get it - and there's another paper clip on there again scratching the card. So I get another replacement; it arrived yesterday with - you guessed it - a paper clip scratching the card. And that replacement was also printed on paper that isn't even an option for the all in one cards (it was on semi gloss and only matte or pearl are offered). I'm at a loss with how to communicate that this is a problem that should be addressed, hence this post. My Zazzle customer service experiences have always been top-notch (truly!) but this is just getting pretty frustrating that the problem isn't being addressed. Appreciate any help getting this passed along and taken care of! ... View more

It would be nice to have the ability to add 'Bold, Stroke and Drop Shadow' options to the fonts that Zazzle provides. While some fonts are already bolded I may not want to use those specific fonts for a design I have. For example, let's say I have a really 'busy' design for an invitation. Either a white or black color text may work in terms of standing out. However, I might prefer to use white because the black font appears too harsh against my color scheme. If I use white it does not really pack a punch because the font I chose to use is too light . If I choose a darker font that's not already pre-bolded it still may be too light because of the font. Also, let's say I choose to use a font that is not bolded on another design that's not so 'busy'. I can use a 'stroke' or 'drop shadow' to give it a subtle bold look that will stand out more.  In sum, Zazzle has a plethora of font options ranging from bold, italic and script. I appreciate this. However, designers like myself who love typography can only use the fonts provided or otherwise create a graphic image for i.e. a main title. I feel we need more freedom in terms of font customization with the fonts provided to suit our design needs.      ... View more

Just a simple "Quick Edit" option would make life so much easier when amending titles and tags for products that have been highlighted for optimisation. Here's how RedBubble do it - the products and their editable fields show as a long list (screenshot)... ... View more

Would love to have more size options for the Wooden Box Signs. These are very popular for home decor and most that I see in stores are larger in size to cover a wall. Would love to see 11 x 14 and 16 x 20 inch sizes available in both portrait and landscape styles. Maybe even some larger square styles as well. Thanks! ... View more

I'm pretty sure this has been requested before (likely by me 😉) but I've been flooded by requests recently so I'll ask again. It would be SUPER helpful if customers could order place & escort cards with the names and table numbers pre-printed for each guest. Ideally, they'd be able to upload a csv file with the info and the system would merge the data into place. But even if there was a way to sell them in sets of 10 or something where each could be customized separately (sort of like the wine glass charms: Create Your Own Set of 4 Wine Charms | Zazzle) it would be a step up from what we've got now. ... View more

I'm wondering if we could have the option of adding a short description in our store categories and sub-categories, just as we do in collections? It could be useful when products could (theoretically) go in multiple categories or stores, but are only in one. E.g. if you have a party category in one store, and a different store for Graduations, you could add a note in the party category to say your grad party supplies can be found in your other store. Perhaps it could help with SEO too, if search engines pick up the descriptive intro text. ... View more

I think it would really help sell duvet covers if there were in situ pics! ... View more

I know that you can simply press P to preview and P again to continue editing but I prefer to click Done so I can see the overall look of the product page and access the larger previews. But there are a lot of extra steps in doing that now.  For example, say I am editing the Rectangle here.  I click Done to preview the product page. To get back to editing the rectangle I have to 1) click "Personalize this design" 2) click "Edit using Design Tool" which gives me So 3) I have to click the layers icon from left and then 4) select the rectangle layer again It's really tiresome. If we can't have it open back up to the layer we were last working on, could it at least open, for Creators working on their own designs, to having the layers panel open by default? ... View more

I'd like to see throw pillow covers available for purchase without the insert. Personally, I enjoy changing decor seasonally, but I don't have the storage space for a mountain of throw pillows.  ... View more

This is an idea I had not and sure if it is technically possible, but thought I'd suggest it anyway. The reason Pinterest prefer the long vertical rectangle images to squares is because they work better on a mobile phone. Ie they match the dimensions of the mobile screen giving a better experience for mobile users.  NOTE: This would also apply to Zazzle customers viewing products on their phones! Our collections when shared on Pinterest look great and suit this purpose as they feature the cover image above then 4 images below.  It would be so amazing if we could have the same experience when pinning single products from the product page. The proposal is that the pinned image in addition to sharing the product image it includes 4 of the 'alternative product views' below. Thus satisfying Pinterest's needs for vertical images ( not square). Alternatively (or, as well as)  we could have the option to download such an image to then share to Pinterest. Thoughts?   ... View more