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Submitted by
shellifitz
on
03-27-2022
06:21 AM
Just noticed it and want you to know I appreciate the new wording on the remove attribution button where it now just says "attribution, none" . I really believe this will help all of us! Thanks for listening and making it happen. 🌹
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Submitted by
Deb
on
03-26-2022
07:16 PM
I am beside myself - I just got an email from a good customer - I did her entire wedding suite for her and this is the email I just got : Hey there! I want you to know that I am beyond thankful for all that you did for me! You have done such an amazing job, but I’m seriously thinking Zazzle is just NOT The place. I finally got everything in except the custom envelopes for the invitations and went to put them together and discovered that the invitation, belly band and RSVP card are a completely different shade from the thank you card, return labels and the honeymoon wishes card. The team at Zazzle seriously needs to get a handle on the color issues in printing - I have tried to contact support via email and it falls on deaf ears - PLEASE Zazzle - esp the wedding suites Need to match and be the correct color - Im upset to tears right now - what is going on in the printing department? I have never had negative feedback until recently.. so was there changes made? if so can we please fix them? If word gets out that Zazzle is NOT the place for wedding suites .. this will hit me and many others very hard - just coming out of the stay at home years - brides are happy to get out and have big weddings - this kind of feedback is not helping.
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Submitted by
smkshops
on
03-26-2022
06:38 PM
I want to recap and itemize issues I am experiencing in my stores, and have been for months+ and years. 1) Grouping: A. I have a blanket design in many colors. 2-3 of them are selling well. Those blankets are shown on the first few pages of marketplace searches. That's good. But, because Zazzle has grouped all the colors into one product listing, the other blankets are not seen. Now, those colors are being hidden by Zazzle because they haven't been seen in whatever the time limit is. Now I have to go in and "optimize them", even though the title, tags, and descriptions are fine. But, because there is also a glitch with updating titles, tags, and descriptions...those hidden blankets are once again hidden, needing optimization again and again. Several glitches at play here, but this line item is to focus on Grouping...which caused the problem in the first place. B. I have a lot of apron designs, each design having many color options...per my training. These designs have each been grouped together. Now, when someone buys a gold apron, they get it with a hot pink strap...because grouping does not work right and all the straps (which are offered in standard and custom colors) are not matched up to the right apron. This has resulted in many many returns. Also, there are many many aprons being hidden by Zazzle because, being in a group, they are not being seen. They need to be optimized. I have been going back and forth with Zazzle and I am being told I have to change the titles and tags, so that the parameters are different enough that the auto grouping won't group them together. But, I can't, because the titles, tags, and descriptions won't update. 2) Titles, Tags and Descriptions Not Updating: I have "optimized" over 500 products in the last 2 months. They are still being hidden and all optimizations are lost. 3) Promotions: I am in the Promoter Program. I am building my Social Media sites and populating with my products. There are too many products to catch every one that might be hidden, so I am promoting products I later find out are hidden because they need to be "optimized". So I am going back and removing those products. 4) Featured Products Not Updating: I have attempted to add more products to my featured products several times. This has not worked for me for 2 years. 5) Products Not Showing Up In The Marketplace: I have had problems finding my products in the marketplace. Some kind fellow creators have looked and reported back they see them here and there, offering advice that maybe the tags are the problem. In several cases I would agree. Our stores are a work in progress, trial and error plays a big role in perfecting our titles, tags and descriptions...even with the best intel. However, I have continued to monitor this issue... in particular towels I made, for the towel sale a few days ago. Those towels weren't found, then surfaced for a few hours, and are again gone. I just searched under only 1 term- towels-. I went through 13 pages of only the "Newest" towels. No other search terms. Page 10 started with a towel Product ID: 256119408499598231 Created on: 3/25/2022, 12:44 AM, 2:25 AM. Page 11 ended with a towel Product ID: 217167951086258276 Created on: 3/24/2022, 6:44 PM. My latest towel, Product ID: 256589761887520488 Created on: 3/24/2022, 8:00 PM was not there between those 2 products. It should have been. The same thing has happened a lot in the past. Where they aren't seen, then they are seen, then they aren't seen again. Something is going on. I have provided product numbers, but it's like taking your car in because it's making a funny noise. The problems are not able to be reconstructed. In summary, I am not posting this to whine or complain. I am not trying to harp on things that have already been reported. I am itemizing several of these issues in one post, so "the powers that be" can see what we are facing as we get up and into our store every day. I am at a point where I am so frustrated I don't know what to do first. The only thing I CAN control is creating new products. Meanwhile, my Zrank has plummeted, I'm sure because 1) there are so many products needing optimization, 2) my sales are way down due to either a) hidden products not being seen in the marketplace, b) products that are clicked on that don't go anywhere because the product is hidden. I apologize if this reads like a rant, I do not mean it to. I just needed to itemize everything so maybe Zazzle will read this and realize the collective impact these "glitches" are having on its creators. I appreciate it very much when a Zazzle rep says they are sorry for the issues and they are sorry the fixes are taking so long. But, if I am to survive, I need these items fixed. All the new bells and whistles in the world are not worth it if the nuts and bolts don't work. I pray, I really really pray, that this post finds its way to upper management, not just stopping at the front line. This year is moving into the second quarter already. Please please please hire the talent needed to fix these system errors that your current talent cannot get a handle on. Please help your "creators" or soon we will be called "ex Creators".
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Submitted by
Baylee
on
03-24-2022
07:10 PM
I hope this can be added to 'Zazzle's lengthy 'to do' list. Thanks! This first image below shows a design on the new foil invitation using a black background. The second image is on the same design with a white background and the final image is the same design on one of the older folded greeting cards. As you can see, on the black background the in situ looks like a flat yellow with no texture or color gradation...on a white background it looks slightly better as it shows some depth. The in situ for the folded greeting cards is so much better as it shows some texture and variation in color. I wouldn't be tempted to buy the invitation because it just doesn't look like foil. Create Your Own Foil Invitation ; Create Your Own Foil Invitation Three Wise Men Silhouette Gold ID424 Foil Card
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Submitted by
Cat
on
03-24-2022
01:10 PM
I noticed that the preview images have changed for the neckties. The new previews are an improvement in that they show that the printing extends to the back of the tie, but now there are 2 new problems. First, the material looks completely flat - like there's no shine to it whatsoever. The material hasn't changed, has it? Secondly, there isn't enough of the tie showing - it's rolled up too far to adequately display the design. Could we get a "best of both worlds" preview? One that shows that the back isn't white, but also shows the quality of the material more realistically? New preview shown in product image, old previews shown in "other designs you may like" below.
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Submitted by
Connie
on
03-24-2022
11:50 AM
It would be extremely helpful if we could edit existing tags without having to delete them and repost them in the tags box. For example, if I transfer a wedding invitation design to a birthday party invitation, and my first tag is "beach wedding," it would be AWESOME if I could just change the tag to "beach birthday party", without deleting the old tag and typing in the new one. this would preserve the correct order. As it stands now, if we want to change the first tag, and keep it as the first tag, we have to delete ALL the tags and relist them, otherwise that first tag when deleted and changed, will become the last tag.
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Submitted by
joniwarden
on
03-22-2022
01:40 PM
I suggested this a long while ago. Pajama bottoms, mostly - cotton Pajama tops. Both long pants and shorts type. POCKETS, pockets are super good. Please????
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Submitted by
Fiorenzo
on
03-22-2022
04:25 AM
The minimum order quantity of 10 makes the new foil cards unusable for all sorts of occasions and events, such as birthdays, anniversaries, Mother's Day, Father's Day, etc. Even for thank you cards, get-well wishes, condolences, and some Holidays such as Valentine's Day they're obsolete unless you target small businesses. You don't buy 10 cards in bulk for such events, also considering they can be personalized Is this truly necessary? Old regular foil cards don't have minimum orders, so I doubt there is a technical reason behind that choice. Are there perhaps (hopefully) regular flat greeting cards coming with no minimum order quantity? It would be a true shame if it wouldn't be possible to sell single greeting cards.
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Submitted by
CreativeLeahG
on
03-21-2022
03:35 PM
Is it possible to have the 'ON THESE PRODUCTS' tab which currently resides below the 'about this design' description, moved to the more prominent location below the product image? Do customers read the product description and if it is lengthy, less likely they make it to this part of the page. This is a very helpful set of alternatives so it would be great if it was more prominently placed.
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Submitted by
CreativeLeahG
on
03-21-2022
03:17 PM
When a buyer has already made up their mind to buy something, they then at that time presented with a range of alternatives from other sellers, which means they have another opportunity to change their minds? These are not other types of products that might make a nice match they are competing products in the identical niche. Can all pop-up options be our own (where they exist) ? Thank you for considering this suggestion. ps. I otherwise love this pop-up! .
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Submitted by
Baylee
on
03-21-2022
12:16 PM
Excited to see that these are now live but there doesn't seem to be a size listed anywhere in the description of the new foil invitations. I'm assuming they are 5x7 but really, REALLY hoping that there will be more than one size eventually????
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Submitted by
Anne
on
03-21-2022
08:52 AM
When I do a search for "Easter" I see this on the page https://www.zazzle.com/s/easter Looks like the bags got mistakenly labeled as puzzles
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Submitted by
PacifierCity
on
03-20-2022
04:26 AM
It would be great if Zazzle emailed me discount codes that I earn. They are earned by taking surveys and doing reviews. Or... could we have a place in our My Account setting that listed our discount codes and perhaps when they expire. I'm sure that I do not utilize all the codes I earn because I forget to copy paste them into a document for later use. If something like this was utilized then perhaps Z could send reminder emails when one is going to expire... maybe leading to more sales. Thanks for considering, PC ........................
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Submitted by
Wildart
on
03-19-2022
07:51 PM
Whenever we are finalising each object in our design to become a templated one, (using the layers area) as we move to the next object to be templated, we always have to select it TWICE, before we can proceed. In other words, we can select the next object in our layers area, but the selection STAYS on the previous object and we have to select the next object AGAIN to template it. Perhaps there is a reason or perhaps it can be fixed. it's always been like this. any feedback from the design team would be great! thank you.
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Submitted by
shellifitz
on
03-19-2022
06:39 PM
I would like to request that Zazzle change the wording on the tick box that allows the buyer to remove attribution from the backs of certain products. If it just didn't say anything about removing designer attribution but only said "remove Zazzle attribution" or "remove Zazzle QR code" Then it would solve the problem for those of us who have our own locked logos and attributions added prior to all this. This would avoid angry buyers who pay to have the attribution removed and then see that the designer logo is still there. Then we designers would not have to delete and remake them. This seems like it would be an easy fix. Thank you for considering it.
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Submitted by
tunescool
on
03-19-2022
09:59 AM
would you guys consider adding 2 step verification as an option for members/designers i really have a guy who follows me around the internet, hes good with computers, he gets my passwords and screws with my accounts hes been following me around lately, joining one of my forums with bogus accounts, he doesnt stop im still new to zazzle but i would hate to build up a nice income here and have him just sign in and ruin my account and everything ive worked for 2 step with the phone verification nobody can get thru
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Submitted by
SuzyLeeLo
on
03-19-2022
04:38 AM
I am a coloring book designer and I would love the ability to add a stroke line color to fonts. That way I can have a white fill and a black outline on the text that people can color in. As it stands now I have to put a background image that is white to cover behind the font of choice. Here is a sample of what I have created recently. I could only find a couple of fonts that can be colored in. Custom Quote Adult Coloring Poster by SuzyLeeLo Here is a sample of one where I attempted to do two layers of text. The back text is black and the text in front is white. I made the back text slightly larger to try and give that outlined effect. Unfortunately, I cannot get it to work well enough to my liking. Custom Sacred Geometry Adult Coloring Poster by SuzyLeeLo Ideally, I would like to create posters with template text that could look like this with any Zazzle provided font I choose:
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Submitted by
LauraLee
on
03-18-2022
09:30 AM
When you're adding products to a collection or removing products from a collection, there's only Recent or All Collections. Could there be a tab to choose from This Store or All Collections? It would help visually, at a glance, to sort what collections are in which store when you're in that particular store.
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Submitted by
Deb
on
03-18-2022
08:42 AM
Very popular with Invitations are vellum and clear acrylic - I would love to see zazzle offer these as well
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Submitted by
PAZP
on
03-16-2022
06:41 PM
I want to offer a very big THANK YOU to Zazzle for providing an increasing number of insitu options. This makes it much less labor intensive and more creative when I’m designing my pins. I look forward to seeing these options on more products. You are appreciated.
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