Please give us the option to set products to Digital ONLY. Now that digital self-referral sales are capped at 50% max, I would like to have the option to promote some digital cards using my referral ID, but I do NOT want to sell the physical cards that way. So it would be good if we could make digital-only versions to promote with the referral ID and get a cross-over sale instead of a self-referral sale. ... View more

It would be very helpful for those who are using the "Share" button from Z to be able to add a tc code before posting to a social media account or email. For example as it works now, when we use the "share" button from a product page the link is shared without any way to add a tc code. If we could track our traffic of sales to the source (Pinterest, blog, website etc) that would help us to determine where the sale came from. ... View more

Can we please get the in situ images for the thermal tumblers FIXED? This has been an issue from the start, and still hasn't been fixed. There are a bunch of nice mockups, but they are unusable because the images are on the sides instead of front and back! Yes, I know we can work around it and design on the Background layer to fit the in situs, but then when a customer goes to personalize it, and looks at the plain "front" and "back" images, THOSE images will be wrong! ... View more

I made a trifold wedding program using standard 8 1/2" x 11" stationary paper. I had wished that they had an official trifold program template. The great news is that now there is a trifold brochure, so I created a wedding program with it. The bad news. I was disappointed when choosing the marketplace department, that it wasn't an option for wedding. Plus, I am unable to add it in the section designated for wedding programs in my collection. Is it possible that the new brochures could also be considered a program in weddings? ... View more

I think many of us would find it interesting and fun if we allowed a place for our customers to display their customized product. It's always a mystery what our customers actually do with our templates and I think we could all maybe even learn something from seeing the finished designs. This could be done two ways: either displayed only on our backend for us to see what our product looks like finished and customized or in some public forum where all can see? Of course they would have to check off a waiver box allowing their designs to be publicly seen but I don't think they would mind and if they do... they just choose not to but lets give them the opportunity. And I wonder if it would be an option to have a link back to our original product or display the original and the customized product side by side to show how creative they were with it? Meanwhile: I wish you all continued success ... View more

Right now business cards are only offered as packs of 100. I think the idea of having a 100 item minimum is good, but I did receive an inquiry from a customer who was hoping to order 150 business cards, but who was disappointed that there only options were to order 100 or 200. So. I'm passing off the suggestion to allow customers to increase their order in units of 50. ... View more

It would be very helpful for those who are using the "Share" button from Z to be able to add a tc code before posting to a social media account or email. 💐 ... View more

Marketplace customers contacting designers for changes on orders needs to be addressed. This problem has been brought up multiple times without a solution. On the product page the "Maker" contact information used to be listed on the bottom left with a message contact button. The graphic artist was listed on the right with a message button. The "maker" contact information has now been removed and the only choice customers have is to message designers. We cannot help them, fix their order and most times they do not reply to us. This leads to angry customers, waste of your product, refunds and bad reviews. I had a order last night, the photo is wrong customer ordered anyway with the assumption that it would be fixed before printing, I told her to cancel and then contact me and I would help her, but no reply. At the very least "we" should be able to forward these message to you to stop production on the order, but that is not even possible. Independent graphic designers should have no contact with customers about orders. PLEASE put a message button back on the page for ORDER problems. ... View more

I am not sure if that ever came up, but while trying to clean up / organize my products, making them ´´hidden´´, I realised that we should be able to do the same with the whole collections. For example, now I wouldn´t mind hiding Christmas ones, which will make the shop look tidier. I looked for that option but couldn´t find it.  ... View more

I am sorry, but it is very unprofessional looking.  I am not just speaking from a designer side on this. I was on Google doing some personal shopping and saw some Zazzle items on the results that fit what I was looking for. Upon clicking on them, all I see are these products across the page when it loaded. I had to scroll down to actually look at the product I had clicked through to see.  Excuse me...but how freakin' aggravating it must be for other customers as well. Not to mention having to scroll past all the other products showcased below the one I was interested in just to see the product information.  I am sorry, but I think this is a complete hinderance from the shopping side of things for the customer.  I know this has already been discussed in the forums, and I understand how awful this is from the designer's side of things.  But i just got first hand experience being a customer and it definitely was not a great impression. I felt bombarded and immediately wanted to hit the back button to return to the Google search results.  Zazzle, please seriously reconsider the placements of the "extra products" you are trying to throw in customers faces and be considerate of the products that the customer expects to see when clicking through to an item they already were interested in enough to click through in the first place. Sorry for the rant but it is what it is.  ... View more

I think that Zazzle should promote the possibility of digital downloads (especially for invitations) more. For example, point this out directly on the cover photos or make it easier for the artists to download the corresponding cover photos. Of course, it might not be so profitable for zazzle (although you could certainly decrease the maximum royalty percentage to 90%). But in my opinion, Zazzle definitely has a better position / competitive advantage over other providers (e.g. Minted) considering this option. And I have also found that customers buy both the actual cards and the digital version. ... View more

Since the chat was added, I've gotten many messages from customers concerned about shipping times, as they assume the products will be shipped from my country. It's made me wonder how often someone likes a design of mine but chooses not to buy it because they don't know Zazzle does the printing and shipping. Now, with everything going on with tariffs, I can't help but wonder whether it's made customers even more careful. Understandably, they might avoid ordering something they think will be shipped from a different continent. Unfortunately, I added my country years back. As far as I can tell, there's no way to remove this. I'd love to be able to opt out of displaying what country I'm located in on my store pages. Thanks! ... View more

Maybe I'm in a minority, but I feel like there has been a massive uptick in the number of customers messaging me to help with their open orders.  It would be great if there was more clarification to customers when they message on who to contact for which issues.  Below are just some of the things I've gotten lately. At least half (if not more) of the message I get are for things I cannot help with as a designer. "I ordered invitations earlier today, but I forgot to put the time! Could you please add that the bridal shower is at 11:00 am?" "What is going on with my order? Order ID----------" (by the way, I don't think this was even one of my orders as it does not match any of my order numbers) "My name is Mary ------" (yep that's all it said, and she never responded) "Hi I just placed an order with you and realized that the wording on one of my signs is wrong would I be able to send you the updated one?" "Hi there, in my invitations could make the girl's hair black?" (this was on an already placed order) "When I go to preview the invite there is a weird IM over the text. I already purchased it and I’m worried the invites will be ruined. Can you please help?" "I ordered a sign a couple of weeks ago and still haven’t received it." "so I placed an order originally for 40 baby shower invitations, but wound up editing them and getting an order of 25. Would I be able to get reimbursed for the 40 previously ordered?" ... View more

It's nice to be able to see how many link overs we have had but we need more information please. It would be nice to be able to click on the date and be able to view the landing pages of these lonk overs. If we are getting a high number of link overs on a certain product but it hasn't been purchased, it would help us see that and we can review that design and update it accordingly. Also, it would be nice to see if it was a link over from Zazzle promotion, an Ambassador promoting it, or our own promotion efforts.  ... View more

I would like to be able to type in a page number on the products page in addition to the arrows.  For example, if I need to do something with a product on page 15 and I have 30 pages, that's a lot of clicks forward, when it would be easier just to type 15 and go directly to that page of products. ... View more

As the idea subject states: Please add “current day” and “current week” time frames to the “Royalty by Product” sort.  That would be a time saver to avoid having to enter your own “custom sort” dates every time. ... View more

I would love to be able to see where a referral comes from, for instance from Pinterest, Instagram, Facebook, blog, etc., included on the referral reports. It would be very helpful to determine what promotional efforts we're doing are working best. Thank you!  ... View more

How about adding Reunions and Moving / New Address? It seems to me that Reunions would be a bigger category than Divorce, for instance. Deb ... View more

@Scott is there any way we can have some sort of board or even a volunteer group or an easy way to report stuff to clean up zazzle. that helps filter out the super poorly designed or monochrome or basic template products that just clog up search terms. There should be a way to report these products. I mean the really lousy ones where the design is just so obviously way to big or too small for the products. And also if products appear under the wrong search terms There should be an easy way to flag them and have them moved out. ... View more