So I've just gone through my daily ritual of checking my messages and explaining to various customers that I can't make changes for them after they've placed and order. And at the risk of sounding like a broken record, I'd like to suggest that Zazzle make some attempt to explain to customers how the process works. A non-trivial percentage of customers assume when they fill out the form to personalize their design, that what they are doing is sending me instructions for how they want me to customize their invitation (or whatever.) They don't understand that they are actually doing the customization themselves, and that it's an automated WYSIWYG process. It seems like a great deal of confusion could be avoided if Zazzle gave them a quick message when they put something in their cart. Maybe a screen that showed them the product mockup and said something like "Congratulations, your design is complete! Here's what your printed product will look like!" Just something to make it clear that what they see is what they get, and that the design process is over once they finish the purchase.  To be clear, my issue is NOT that I have to deal with these customers. Trust me, by now, I have simple cut and paste answers for this situation because I have to deal with it at least several times per week. I just think that a lot of customer unhappiness and frustration could be avoided if some attempt was made to explain the process so they're not assuming that I'm going to tweak and perfect their design after they submit it. Thanks for considering it! ... View more

I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse.  I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it! ... View more

Hi, It would be great if seasons, not just holidays were include in the events or occasions options. Summer, fall, spring, and winter. ... View more

Please consider adding blank music pages and guitar tabs to the notebook selections.  We're missing out on the massive music market. ... View more

When clicking from the earnings page to see what sold, working on a transfer or anything else that involves the product page, it's extremely annoying and distracting to have to smack the escape key when that giant ad banner shows up. What I'd like to suggest is a small checkbox on these banners that say something like a simple "No Thanks", "Don't Show Again" or "I'm a Designer not a Shopper", or maybe a "Do Not Disturb" setting I could select so that Zazzle doesn't bother me with any popups at all, including the "Continue This Design" popup reminder for saved designs. In fact for that I'd like to suggest a "Saved Design" indicator at the top of the product page that I could click on instead. Anything that would create a more distraction-free environment that doesn't disrupt the design process would be a welcome change. Thx. ... View more

With Back to School coming, I would love to be able to individually customize each pocket folder in the set, especially with no opportunity to buy a single folder.  This option exists for the file folders, and the results are lovely. I know pocket folders are great for businesses and their presentations for clients/etc; however, for students and teachers, this offering does not seem to be terribly relevant.  As a teacher for nearly 20 years and obviously a student for many years prior to that 😊, I always selected different colors for different periods or subjects in my day. My students I taught did the same, and my son and his teachers also use this method.  I love designing the file folders, but for students and teachers, I’d love to add the option of a cool pack of coordinating, but different, pocket folders.  Thank you, Amanda ... View more

Product images in the media downloads section with the correct shape/size specific to Zazzle products on a transparent background would really simplify the process of creating cover photos , with creators only needing to add a simple shadow and mock-up background. Thanks.  ... View more

In all categories divided by women/men, boys/girls - can we get a unisex choice?  Both for choosing the MARKETPLACE DEPARTMENT and for RECIPIENT.   ... View more

I know that you can simply press P to preview and P again to continue editing but I prefer to click Done so I can see the overall look of the product page and access the larger previews. But there are a lot of extra steps in doing that now.  For example, say I am editing the Rectangle here.  I click Done to preview the product page. To get back to editing the rectangle I have to 1) click "Personalize this design" 2) click "Edit using Design Tool" which gives me So 3) I have to click the layers icon from left and then 4) select the rectangle layer again It's really tiresome. If we can't have it open back up to the layer we were last working on, could it at least open, for Creators working on their own designs, to having the layers panel open by default? ... View more

There should be a way to turn the pink lines on and off in the design area. I still can't get some of my images to line up perfectly. The pink lines are way too thick and it's difficult to see the green lines or pink lines, when trying to line up images. I never had a problem using the green lines to snap the images in line, before the changes. ... View more

I think an interesting automotive addition would be windshield sunshades - the ones that cover the windshield and block out sun on bright days.. They could work well with humorous, beachy. and retro designs, as well as other styles. They are currently for sale on some retail and POD sites. ... View more

I'm wondering if we could have the option of adding a short description in our store categories and sub-categories, just as we do in collections? It could be useful when products could (theoretically) go in multiple categories or stores, but are only in one. E.g. if you have a party category in one store, and a different store for Graduations, you could add a note in the party category to say your grad party supplies can be found in your other store. Perhaps it could help with SEO too, if search engines pick up the descriptive intro text. ... View more

As it happens, I have 4-5 Support requests in via email.  They're on various topics -- Fabric identifies as Digital Download, Authenticating without Cell, Products where customers shouldn't be able to Edit This Design are able to do so, and I can't remember what else right now. In every case, the Service Rep has responded with either "we need more info" or "it's taking longer than expected."  I have no idea what they're talking about.  I suppose customers are writing in with one request, but when it's a designer, we're all over the place and could well be a customer too. This morning a lovely person said "we need more information," and I sent "which request?," and I got "it's taking longer than expected."  Well, heck yeah, it's taking longer -- because all we're doing is trading emails. 😅 Please include our original request in the response or at least give us some clue of topic in the initial response.  Then we can use the case number in the email (never the subject line; that always changes) to identify the topic. Thank you. ... View more

Any idea when Zazzle will start offering the option to create all over pod on t-shirts, sweatshirts, and hoodies?  Printify is offering this as is Sublinator.  They use the sublimination printing process and quality is high.  Seems Zazzle shoppers would also like the option to purchase these items. ... View more

It would be great to have dog t-shirts, harnesses, or something similar to design and personalize for seasons, special occasions, etc. 🙂 ❤️🐾 ... View more

Would love to have more size options for the Wooden Box Signs. These are very popular for home decor and most that I see in stores are larger in size to cover a wall. Would love to see 11 x 14 and 16 x 20 inch sizes available in both portrait and landscape styles. Maybe even some larger square styles as well. Thanks! ... View more

Would it be possible to add some additional tee shirt color choices for women? The "Women's Basic T-Shirt" only comes in white, pink, grey, red, black, and blue, with only three of these (black, red, royal blue) available for vivid printing. In theory the Bella + Canvas style offers a wide range of color choices, but nearly all of them have been out of stock for months, and the colors that aren't are basically the same options (grey, white, red, black, blue, pink) offered in the Women's Basic T-Shirt. This is such a limited range, and colors like bright red and royal blue don't work well with a lot of designs. I've been using the unisex "Basic T-Shirt" instead, as it comes in more colors. Unfortunately, there is only one merchandising photo showing a female model, and she is paired with a male model. The new collections setup includes tee shirts as a "recommended product" for bridal showers or bachelorette parties; it's incredibly awkward to show, say, a "bride to be" design on a male model. I would love to see more color choices for women's shirts, or at the very least, a woman modeling the unisex shirt (without a man in the photo). It would also be great to have a maternity tee shirt option and/or a model showing how the Basic T-Shirt fits a pregnant woman (if it even fits at all?) The baby shower collections suggest adding a "mommy to be" shirt, so it's frustrating that there isn't actually a product suitable for this type of design. ... View more

A mockup which shows the color changing properties of the Magic Mug would be awesome. Here are a few ideas from Google images. Thanks! ... View more

Could we please have a few realistic looking insitus for the Acrylic Trays? Perhaps one with the tray on a tabletop. Need one for both the rectangle and the square style. I think this would probably have a direct impact on the our sales. Thank you!https://www.zazzle.com/north_cascades_mountain_black_and_white_photo_acrylic_tray-256637205205471948  ... View more