Just thought it would be nice to have a OOS products and Discontinued Notice board, for posting all the threads that float here and there, to be found under one place.  ... View more

I'd like to suggest a way for designers to get discounted product samples for the purpose of authentic content marketing. Before April 1, if I wanted to create product videos (which it seems that Zazzle is highly interested in us making?) for my Instagram, I would purchase my own products. They would naturally be discounted because I could rely on the self referral. Since self referrals are unreliable (*almost impossible*) to get anymore, it doesn't really make sense to do that now. On top of earnings being cut with the new fees, I can't also be purchasing samples at full price with reduced royalties AND no referral.  Another casualty of the new system.  (I'm sure it would need to be a separate program since obviously designing and purchasing something yourself is the whole point of Zazzle.)  Maybe it's a program where designers need to apply and prove their social media presence (or wherever they are marketing)? Or maybe it's a perk of reaching a certain level of sales?   Or credits earned somehow?  It's worth considering if you want authentic video content and not just AI generated or 'slideshows with transitions' type videos (which honestly probably work fine on the product pages but they will not get any traction in the social media world).    If the future here is geared towards affiliate and self promotions, and you put more weight in video content, then designers need some help to do that efficiently. Thanks for considering! ... View more

Beside vanilla scent candles can you have please>> Cinnamon/apple -- pumpkin spice-- sandalwood-- cashmere--Mid summers night--Soft Blanket.     ... View more

I have tons of old products sitting in the “under review” area that I want gone.  In addition, sometimes when I’ve submitted new products that require review I realize that I’ve made errors and want to delete those after submitting corrected ones.  So they no longer need review and would only waste the reviewer’s time.  Why can’t we delete from this area?  It doesn’t make sense to me.  The same holds true for the “revise and resubmit” area.   ... View more

It would be great to have a separate category that could be searched and would only bring up Golf Tees under Golf.  Right now it brings up any piece of golf equipment which happens to have the word "tee" in it -- and there appears to be quite a bit making it hard to concentrate on the actual tees as a customer.   Also, making it hard to track them on the back end because of the same issue.  Would be much appreciated. ... View more

Could we be allowed to use "tiling" for inside of envelopes without getting that nasty "There are issues with this design" message on our product pages please. Thanks for the consideration. 💐 ... View more

Hello, Since we can upload the mockup images for our products from the store front page product list, I think it might be helpful if we could download images from the product this way too, instead of having to open the product page to do it. I think the process for making mockups would be less time consuming, but I understand if that's not possible.  Thanks for the consideration. ... View more

I'm not sure what's going on, but I've been totally slammed with shipping inquires recently - three so far this morning. I really think that calling us "creators" has made this problem worse.  I would love it if Zazzle could allow us to craft an instant auto-response to clarify, but since that might be difficult, perhaps Zazzle could implement an instant "thank you for your message" note which would clarify that we cannot help with customer service requests, but to stand by if their request is about the artwork/digital template. The current auto-response isn't very automatic so if we're not available to reply instantly, the customer is left hanging, and I think it's very frustrating for them to have to wait hours or days only to find out that we can't help them. Something like this perhaps: Thanks so much for reaching out! Your message has been forwarded to the product creator. Please Note: creators produce the artwork/digital templates, but not the products themselves. If you are inquiring about product specifications, the ordering process, printing, or shipping, you'll need to contact Zazzle's Customer Care team via www.zazzle.com/about/ask. Otherwise, stand by and the creator will back to you as soon as possible. Thanks for considering it! ... View more

It would be really nice to have a marketplace department for certificates--gift certificates, certificates of appreciation, etc.  There are a lot of them available on Zazzle, yet there is no department dedicated to them. ... View more

I wish Zazzle offered more plus-sized women's clothing, especially all-over print leggings and shirts.  I would also like to see all-over--print shorts and skirts offered, especially in plus sizes.  I really think these would sell.  Personally, I would love to buy some of the leggings I see here, but they don't come in my (fat) size!  Please consider us larger women, and offer plus-sized clothing! ... View more

So I've just gone through my daily ritual of checking my messages and explaining to various customers that I can't make changes for them after they've placed and order. And at the risk of sounding like a broken record, I'd like to suggest that Zazzle make some attempt to explain to customers how the process works. A non-trivial percentage of customers assume when they fill out the form to personalize their design, that what they are doing is sending me instructions for how they want me to customize their invitation (or whatever.) They don't understand that they are actually doing the customization themselves, and that it's an automated WYSIWYG process. It seems like a great deal of confusion could be avoided if Zazzle gave them a quick message when they put something in their cart. Maybe a screen that showed them the product mockup and said something like "Congratulations, your design is complete! Here's what your printed product will look like!" Just something to make it clear that what they see is what they get, and that the design process is over once they finish the purchase.  To be clear, my issue is NOT that I have to deal with these customers. Trust me, by now, I have simple cut and paste answers for this situation because I have to deal with it at least several times per week. I just think that a lot of customer unhappiness and frustration could be avoided if some attempt was made to explain the process so they're not assuming that I'm going to tweak and perfect their design after they submit it. Thanks for considering it! ... View more

Aussie Designer back again, this time with a suggestion for one of Zazzles products.  I've never sold any of my own designs on a puzzle - granted I've never focused much on them before.  I've been thinking about starting to promote the puzzles but in all honesty I wouldn't do so as they are right now.     Reason being based on the reviews I've seen and from my own experience with completing puzzles.  I think most would agree that the image provided on the box for puzzles is THE most important resource for puzzle solvers.  If it's not exactly the same as the finished puzzle and of sufficient size it can really take away from the ease and fun of the solving.  Granted many of us enjoy challenges, I just doubt most would pay to have a challenge that would make them overly frustrated and feeling like the experience could have gone better.   I also notice that Zazzle doesn't show the customer the packaging which could no doubt help with marketing.   I recently had a go at a 1000 piece puzzle and I have to say that if it didn't have a hint/guide printed on the back of the pieces I believe I would have given up and not completed the project.  I would assume that any puzzle above 500 pieces would really do better selling wise with a back printed guide to make the solving more user friendly.  A simple number graph would suffice if that could be easily integrated into the printing system without adding to cost. Otherwise making sure the provided image is a size most would not have to squint to see would no doubt be highly beneficial.   I've noticed one of the customer reviews have said something similar - that the Zazzle's puzzle pieces they received were really small and the photograph provided was not clear enough.     I've added a link to the review I read for the Zazzle puzzle here ---https://www.zazzle.com/abstract_art_challenging_black_white_super_detail_jigsaw_puzzle-116601189440333481    Something to consider.   ... View more

One of my customers just sent me an image of some wedding stationery that she printed out on deckled (torn edge) paper. She purchased an instant download and had it printed elsewhere because she wanted the deckled edge. It looked SOOO good and it made me wish that we could offer that. I don't know what sort of technical issues there are with printing on that sort of paper, but it would be wonderful for invitations, programs, menus, and all sorts of wedding stationery. ... View more

When we submit royalty changes a box appears on the product’s royalty page with the new rate which disappears when the rate changes.  However, it’s impossible to tell without checking each product’s royalty page if it was submitted successfully. It would be useful if a little identifier like a red dot or some other symbol were to appear in a store’s backend product grid by the royalty % signifying a pending change so they can easily be identified without having to click on every product.   ... View more

The annoying blue 'chat' bubble! It appears right over the template form and I'm starting to make mistakes because I can't read the form properly with this in the way. It's so annoying. 😝 Thank you. ... View more

It would be great if we had the possibility to put some kind of "away or out of office" automatic reply into the chat. With the hurricane we had just now I knew that I would be without power and internet for days so any requests coming in during that time just sat for days in the chat. Additionally when I finally got to them they were about production and shipping so not for me to solve anyways... would have been great to have an auto-reply message to inform customers and redirect them to customer support. I tried to utilize the custom message in the chat settings with an out-of-office text but customers don't seem to see or read that message. ... View more

I understand that Zazzle doesn't want to advertise the millions of designs by designers on google anymore because of cost factors, but can they not at least carry on advertising that they have a site that sells customizable products. I googled "Wedding Invitations" and "Business Cards" and Zazzle are no where to be seen. Other sites like Vistaprint and numerous other sites must be making so much more money now. So just an idea for Zazzle, at the very least please advertise that your site exists when future customers simply type in the basics like "Posters" "Greeting cards" e.t.c. ... View more

When clicking from the earnings page to see what sold, working on a transfer or anything else that involves the product page, it's extremely annoying and distracting to have to smack the escape key when that giant ad banner shows up. What I'd like to suggest is a small checkbox on these banners that say something like a simple "No Thanks", "Don't Show Again" or "I'm a Designer not a Shopper", or maybe a "Do Not Disturb" setting I could select so that Zazzle doesn't bother me with any popups at all, including the "Continue This Design" popup reminder for saved designs. In fact for that I'd like to suggest a "Saved Design" indicator at the top of the product page that I could click on instead. Anything that would create a more distraction-free environment that doesn't disrupt the design process would be a welcome change. Thx. ... View more

In all categories divided by women/men, boys/girls - can we get a unisex choice?  Both for choosing the MARKETPLACE DEPARTMENT and for RECIPIENT.   ... View more