igiftcenter
Valued Contributor

It would be an enormous help and time saver for us if messages that come in from clients for chat are automatically translated or at the very least have a drop down to select the language to translate it to / from. 

I get a message in another language and I have to copy and paste the text into a google translate box, then copy and paste a reply back in their language etc. etc. In addition it probably would not hurt to include the same module for the client to read and reply to our chat back messages. 

Thank you in advance if this is even possible

3 Comments
Cat
Honored Contributor III

That's a great idea. I'm at the point where I won't even attempt it if I get a question in a foreign language - I just write a response (in English) explaining that I don't speak their language and point them to customer support. 

Cian
Moderator
Moderator

Hi @igiftcenter,

Thanks for the suggestion, will be passing this along to our Team now. 🙂

- Cian

randysgrandma
Contributor II

I got a message in a foreign language. I may have misread, but I thought there was an option to send it to Zazzle for a translation. I did after replying to the sender that I only speak English . But the answer I got back Zazzle was in the same language the message sender sent it in. Of course, I couldn't read the answer. I finally just gave up.