How to add new categories and delete old ones after deleting items that I have moved

[franz]

Hello everyone!
I have spent hours looking for info in the forum and in the FAQ but I am stuck.

My store has several categories that I don't want to keep anymore. I have decided to create 7 new categories, move the items I have in the categories where they should belong now, and then delete the old categories.

This is done to fit what Zazzle says, 'It's not the product, it's the intent'.

My instructions come from the link here: https://help.zazzle.com/hc/en-gb/articles/220679787-Store-Category-Sorting-and-Browsing

In detail they say:

How to Set Up a New Category with Custom Icon

Go to your Public Products page, click on "All Categories" in the left-hand navigation, and click on "Add new category" under the "Store Categories" title.'

This is all clear but nowhere in my page I can see nothing called All categories. And the word Categories is not clickable. 

Therefore I tried to go around the issue by managing the items one by one, and then changing category and pressing  'add new category' but it worked only occasionally.

I must be missing something! Surely in the shop management page there should be an option that when I select a number of items I can move them to a category? But for some reason some end up in Collections and this is not the same.

I am glad I only have about 40 items to move....But it's so frustrating! I wonder how you guys deal with this issue?

thanks in advance!

[Sara_H]

Go to your products tab @franz and your should be able to see 'all categories' on the left hand side - if you want your categories to appear on your home page, goto settings tab - advanced settings - add Products from hidden sections to visible (and tick box to show titles) - You have to press the submit blue button to save these settings

[franz]

I am trying to see what you say but it's not there. Could it be that shops in Zazzle.co.uk are different from .com shops?

[Sara_H]

@franz This is your profile setting and not your store settings - Click on the Stores Tab  - select your store and that's where all the categories are i.e https://www.zazzle.com/store/franzsunshinestudios/products

[franz]

Many thanks! (I thanked you also in the other thread, so double thanks to you!)

It took me this long just to get started 😁😂 Let's hope I can pick up speed now!

[Sara_H]

Hooray! @franz We're always here to help! Good luck with your store!

[franz]

Thank you so much! Loving the Zazzle community!

[Ellvineblue]

Hello, I’m going to try to help you. Below is a detailed explanation on where to look and what to do. I had difficulties with the categories myself at the beginning. I hope it helps.

DELETING OLD CATEGORIES

Go to your category-product – visible on the product main page.

PRODUCTS | CATEGORIES

Check if you made categories or sub-categories, clear or move out all your products into the new categories you have created.

You cannot delete a category if you have sub-categories.

It takes one or two days before the products move into your new category.

Once this is done.

Go back to the sub-category or the category or the products.

See EDIT | DELETE | ADD NEW CATEGORY

Press delete.

CREATION NEW CATEGORIES

Go to the product main page.

On the left column you see

Department

Name of your shop

Category (the list of your created categories appears below)

Look under the name of your shop, see

All Products

Featured Products

All Categories

Go to “All Categories”

On the new page you read “STORE CATEGORIES”

Press “Add new category”. A new window open

Fill in:

A name for your category

Add a thumbnail picture, your category will appear in your front page, but you don’t have to.

Tick the box “Hide” if you want time to arrange your products before presenting them to the public.

Don’t forget to untick the box when you are ready.

INDIVIDUAL PRODUCTS in the store have an “action button” under each product.

You can

Edit Details

Make Hidden etc…

Add to Collection (these are NOT CATEGORY PRODUCT)

Set Store Category  (that’s the one you want)

A window open and a list of your created categories appears, tick the right name

[franz]

thank you! I've done exactly that. Some categories have appeared and others have not...I am so confused!

[Fayday]

 Thanks for your effort. I'm trying to follow your directions. But my old autistic brain....

I would like to take items out of a category and put them in another.  I don't know how to do that.  Another thing I don't understand is what this phrase means "Set Store Category" 

[Ellvineblue]

Hello,

“Set Store Category”

Go to the Product page,

Under each product you have 2 buttons

Left: the action button

Right: the share button

Left click on the action button, unroll the list, you read

“View insights, Edit Details… SET STORE CATEGORY

Left click SET STORE CATEGORY and choose the already made category for example “Flowers”

To change the category select a new category for example “Red Flowers”

Click OK

It takes few days before the change appear.

I hope it helps