All collections not appearing when signed out
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2023 09:08 AM
I noticed today that when I'm signed out, that only 3 of my collections appear. Is anyone else having this problem? I hope it gets corrected soon, as it will mean lost sales for me. Thanks for any advice!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2023 11:06 AM - edited 05-25-2023 11:10 AM
I still have this issue and here is my solution, I posted in December 2022 and it works.
While the original problem has not been resolved and there is still a bug or a glitch, I did get the collections to show in my public storefront.
"I went to each collection, that is missing from my public shop and deleted 1 product from that collection. Then I immediately added that product back to the collection, I deleted it from and then the collection will show up in my public shop.
Some creators had luck with doing this, try adding 1 new product to the missing collection and then check to see if the collection shows up in your public shop.
When reorganizing the collections, some of the collections will disappear and you will have to go back thru the steps above, to get the missing collections to show up again."
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2023 11:15 AM
These collections show that they were all edited two days ago (May 23). Were they created on that date?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2023 04:39 PM
Hi, I have the same problem. An old collection that I haven't modified for a long time I don't see it in my public store and another collection that is relatively new, I can't even find it in my store management. I hope you can help me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-25-2023 06:08 PM - edited 05-25-2023 06:10 PM
In my situation, this has been an ongoing issue since December 2022 and it doesn’t matter if is a new collection or an older collection.
Anytime I edit a collection (change the title, change a tag, etc.) or change the cover, that collection will disappear from my public shop and it doesn’t even show up after 24 hrs, after I make the changes.
Sometimes, when I reorganize the products, within a collection, that collection will disappear, from my public shop. Sometimes, when I reorganize and move a collection, that collection will disappear, from my public shop.
I don’t seem to have this issue, when I add a new collection or add a product to a collection. I have to delete 1 product, from the missing collection and add the product back, to that collection, in order for it to show up, in my public shop.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-26-2023 04:11 AM
you go to your z profile, find your collection there, edit and set default store for your collection, it works for me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-26-2023 04:57 AM
I wish that worked for my disappearing collections. I have all my collections set to my default shop, but sometimes, they still seem to disappear, when I edit them or reorganize them. This doesn't happen all the time, it's just random.

