All Images Giving Design Issue Error

twogreenfrogs
New Contributor

Wondering is anyone knows if there's a fix to this. Any image I upload for a medium photo calendar gives me a "There's an issue with this design" message no matter it's size or resolution. Switching to the small does fix this for some reason despite me learning size is not my problem? Any tips? Or am I just being foolish.

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Scott
Community Manager
Community Manager

So it looks like the issue is with the image that appears on Page 12. The image itself is probably large enough, but it looks like you've zoomed in on the image quite a bit to fill the space. Do you have access to the actual photograph? Looks like this is just a screenshot that you're using.

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Scott
Community Manager
Community Manager

So it looks like the issue is with the image that appears on Page 12. The image itself is probably large enough, but it looks like you've zoomed in on the image quite a bit to fill the space. Do you have access to the actual photograph? Looks like this is just a screenshot that you're using.

It's a screenshot of a video, but I've tried replacing that image with another and still get the error but about a different picture. And it just goes on and on endlessly telling me ones won't work. I've tried switching from phone pictures to DSLR images as well to no avail.

EDIT: Never mind that actually I got it to work! Had to switch out that one along with another and it worked out! Thank you