Bug - Text becomes bigger after clicking Personalize

Pixelan
Valued Contributor

I've found a weird bug, when I click personalize on a certain product the text becomes bigger. In some cases it even causes the text to wrap on a newline because the width also increases a little. Here's an example:

Normal product image

Pixelan_0-1690879871524.png

After clicking personalize

Pixelan_1-1690879924824.png

You can see the fixed text on the left is now bigger, maybe in font size I'm not sure. The font used is Oswald.

The images are linked to the product, I've seen it happen on more products using this font. But not sure if the font type is related to this bug.

I can't seem to see this bug when I'm not logged in.

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hi all,

Thank you for bringing this to our attention. I have replied to the other thread above now.

- Mark

View solution in original post

7 REPLIES 7

Jadendreamer13
Valued Contributor III

I’ve looked at your two samples twice, and they look the same to me. I think you used the same photo twice by mistake….

Thanks, the text "IS REDEEMABLE FOR" becomes bigger bit like this  "IS REDEEMABLE FOR" when I click on personalize. I've created a short recording of it happening (changed to gif with low quality).

zazzle-text-bug.gif

Jadendreamer13
Valued Contributor III

Yes, I see it now. I have used Oswald on occasion, and I didn’t have any trouble with it. However, I could have missed it….

It's such a weird bug not sure which version customers get on the final product the first or the thicker font type. Haven't seen this happen on any other products so not a huge problem, but at least Zazzle is now notified. Thanks for also checking.

Thanks for sharing that post! It's the same issue as I'm having.

Mark
Moderator
Moderator

Hi all,

Thank you for bringing this to our attention. I have replied to the other thread above now.

- Mark