Candy Jars now in Candy Favors department?

[Sara_H]

Now that Candy Jars are back in stock - there are unsearchable in my store back end.
I used to be able to search for the term Candy Jars but that errors out by sending me to mason jars department

The department place for them is currently is Crafts & Party Supplies > Party Supplies > Favors > Candy Favors and to me - they're not really candy favors as such and I can't see customers searching for that phrase to look for them

Any chance of them being re-categorized please (and searchable in the back end)

Thanks!

[BKMuir]

Zazzle's own product description lists these as "Candy Jars" -- I found that in the search bar, using quotes as I just did, gives expected results.

A "favor" to me is something given away as a treat. The Candy Jars I see as a storage item. I would never think to look under CRAFTS & PARTY SUPPLIES.

[Mecpublications]

I've been searching so many terms to isolate my candy jars to change royalty today. Nothing works. I tried the quotes but no results found. I really don't want to go through and check each jar. I've had problems with jelly belly tins as well. Any suggestions? Last day to change royalty.  😩

[Sara_H]

@Mecpublications 

Try seraching for the term 'candy favors' - that may find them (may not though) - also try drilling down to the department - Crafts & Party Supplies > Party Supplies > Favors > Candy Favors and see if they're there

If you're marketing as pet treat jars - try drilling down into Home & Living - pet supplies.

They're still not searchable as Candy Jars which is a shame and if you mention jar - that takes you to the mason jars

Can't see this been fixed anytime soon

[BKMuir]

Yes - terrible catogorizing (just checked) :

Crafts & Party Supplies > Party Supplies > Favors>Candy Favors

I have always placed my product at the beginning of my title. A search for "candy jar" with quotes brings up my jars in my store (and other stores in the main market place) even though the Category is given as above.

[Sara_H]

@BKMuir oh it was the "candy jar" with quotes I was missing but that term still doesn't bring up all the jars I have for some reason. I'll add it as a tag and see if they appear then (yes I know you shouldn't but I'm doing a test)

[Mecpublications]

I ended up just hand selecting all the candy jars after selecting party favors category. I don't make party favors much so it didn't take long. Never got to jelly belly tons. Oh well. Hope you all have a wonderful and prosperous holiday season.