Cannot access chat without entering my phone number to "verify" my account

[ovenbird]

Whenever I try to check my chat, I receive a popup that wants me to enter my phone number to "verify" my account. Is this legitimately Zazzle or an external phishing attempt?

[Cat · Accepted solution]

It's legit. New Feature: SMS Verification - Zazzle

[PetStar]

Hi @James -- I just completed the SMS Verification and found the message below. I am assuming this is SPAM and reported and blocked but wanted to make sure. Please advise. Thank you!

[Cat]

Definitely spam/scam! If it was a real Zazzle employee, you'd see the blue badge where the gray "zazzle user" badge is on your example. 

New User Labels - Know Who You're Chatting With! - Zazzle

I guess this new system hasn't been 100% effective in blocking that stuff! Sigh.

[SJoy]

Does this mean scammers are easily verifying their numbers as well? Kind of figured it would be easy for them to.  Not sure how this whole "phone number verification" thing is actually going to keep spam down.  Meanwhile, I can't even use chat because I am not going to enter in my phone number, but the spammers seem to be using it quite well.... 

[chuamishael]

I wish to verify my account, by why my country Philippines was NOT included? 
Hey! include Philippines pls...

[misskofi]

My country too. I already message Zazzle and see how it goes.