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09-14-2023 07:45 AM
I've had this collection as well as one other running for the past few weeks. Nothing has changed from a configuration standpoint, all ten items are set to public, the images are all designs I made. Everything was working just fine until around 9/10 I want to say, as that was our last sale. Now the collection is empty when I view it in public mode - when I'm signed it, it all looks totally normal. What's even stranger is we have a second collection in the same store that has the same design just on different custom products (adult versus kids) and that one is working the way it should be. I'm completely flummoxed, why would everything just disappear randomly? Any help anyone could provide would truly be appreciated, thank you!!
https://www.zazzle.com/collections/119743336537350281
Solved! Go to Solution.
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09-14-2023 09:37 AM
SOLVED - the Zazzle Marketplace was disabled while my store was enabled. My other collection had them both enabled. Strange, because this wasn't something I had changed, and they were both working normally with those settings as they were for weeks. But all fixed now, thank you all for your help!
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09-14-2023 08:32 AM
@BancroftPTOI can't see anything in that collection either
Check you've not accidentally hidden them in the store back end (edit details - unhide listings) other than that - am flummoxed too
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09-14-2023 09:36 AM
I just looked and there was a heading " Bancroft PTO Spiritwear" with 10 items in it.
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09-14-2023 09:37 AM
SOLVED - the Zazzle Marketplace was disabled while my store was enabled. My other collection had them both enabled. Strange, because this wasn't something I had changed, and they were both working normally with those settings as they were for weeks. But all fixed now, thank you all for your help!

