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03-22-2023 08:12 AM
I have a collection that I created several weeks ago called Exotic Pride Bedding that has gone into some weird limbo world. I created it several weeks ago---BUT
It is NOT displaying in my backend (on my collections page)
It is NOT displaying on my frontend (on my collections page)
The ONLY way I know it must exist somewhere is because when I'm on my backend products page, I can select the products, choose "add to collection", and from the popup list that comes up, I can see that there is, indeed, a collection called "Exotic Pride Bedding", and those products are already in it!
I can't post a link because, well, I can't find anything to link to.
Ooomm....can I please have some technical help with this issue?
Is tech support able to find the collection somewhere?
Solved! Go to Solution.
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03-22-2023 08:31 AM
Hi @Argyleimp I can see your collection on your profile page https://www.zazzle.com/collections/exotic_pride_bedding-119878349382817387 possibly you didn’t tick the box to add it to your store, which you will see under Edit for the collection. Hopefully this helps.
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03-22-2023 08:31 AM
Hi @Argyleimp I can see your collection on your profile page https://www.zazzle.com/collections/exotic_pride_bedding-119878349382817387 possibly you didn’t tick the box to add it to your store, which you will see under Edit for the collection. Hopefully this helps.
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03-22-2023 09:42 AM
Thank you for the link! That allowed me to make adjustments in my back end...and you're right. I hadn't clicked for it to be visible. Thank you!
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03-22-2023 11:07 AM
That's great! You're very welcome.
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08-03-2024 09:13 PM
same with me so I lost sales because they cannot see I have any others similiar

