Collections are not linked on our product page

Colorfulgalshop
Contributor

This was brought up in the collection discussion but I think it's more of a technical problem.  https://community.zazzle.com/t5/new-collection-types-information/collection-no-longer-linked-on-prod...

On the product page, I'm unable to find a link that brings me to the collection that the product is in.  You can only see products from the collection on the product page.  It this intentional?

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

Yep, intentional.

This new format that you're seeing is only one of several formats that we're currently testing.

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5 REPLIES 5

Scott
Community Manager
Community Manager

Yep, intentional.

This new format that you're seeing is only one of several formats that we're currently testing.

BKMuir
Valued Contributor II

I have yet to view a page with the new COLLECTIONS modules. If what the OP is describing is intentional, I would say that this test is a big FAIL.

Thanks - although with this new format, only one of my invitations shows up. I have 3 other versions and they don't show up in the "show more products" on the product page. https://www.zazzle.com/pickleball_party_paddles_blue_green_custom_invitation-256273082820003240

I believe if you have more than one product variation in the back end of your collection, they won't show up in this new format.  Another example, I have  6 more napkin variations and only one shows up on the product page.  https://www.zazzle.com/fun_pickleball_party_dinks_and_drinks_custom_text_napkins-256309541232808238

You'll have to look in the backend of my collection to see the other versions.  Thanks!

The other three versions appear directly below the main preview image, so they're basically in the customer's direct line of sight when they're reviewing the product. It may not get more helpful than this. Again, we'll need to wait and see how testing goes.

Scott_0-1692746039540.png

 

Thank you - that wasn't showing in my window but then I used an incognito window and it showed exactly as you described.  So that's good!!  Sorry to be such a pain but just trying to figure out how the new collections work.