Collections Request Error Workaround?

k8hayes
Contributor II

I've been unable to get into a couple of my collections (due to Request Error) since yesterday around midday. Called Zazzle Help, and they're working on it but unable to give me a turnaround time. Meanwhile... Is there anybody with this problem who found a workaround or something they did that fixed it?

https://www.zazzle.com/store/thecabernetcat

Thanks!

1 ACCEPTED SOLUTION

LynnRose
Contributor

I had the same problem with two collections, but eventually they started working again yesterday, but I just now made a couple of changes to one of them, and get 'Sorry, there are no results.' So, I will keep checking the collection in the hope it comes back soon.

View solution in original post

5 REPLIES 5

k8hayes
Contributor II

UPDATE: Whoa! As soon as I tested my link... It's working again! 😀

LynnRose
Contributor

I had the same problem with two collections, but eventually they started working again yesterday, but I just now made a couple of changes to one of them, and get 'Sorry, there are no results.' So, I will keep checking the collection in the hope it comes back soon.

PAZP
Valued Contributor II

I just made some major changes in one of my collections and now I'm getting the "Request Error" message when I try to open it. Is the current solution to just wait for it to rectify itself?

So frustrating. 

The same has just happened to me again. 

I have been adding products to a collection and now get that error - ''

Request Error

 

An unexpected error occurred while processing your request. Please try again later. If you got to this page after manually entering the URL into the Address field of your browser, please make sure that it is spelled correctly.''

Scott
Community Manager
Community Manager