Collections

[RG]

Some collections are not showing in my store, and they are set to show.  I can't even put a new item in one of my collections as it's there, but it doesn't show up for me to add to.

I think my store is hosed.

[Sara_H]

@RG 

To help the Tech Team investigate, can you link to the collections that are not showing in your store?

Also double check in edit collection  - Collection Channels - Your Stores - that you've enabled them (submit to save)

I see 17 collections attached to your profile and 17 collections attached to your store

If you've only just created products and added them to a new collection - they still need time to index

[RG]

 I can't link to the collection. When I click on it, it says it doesn't exist, but when I look at the collection, it's enabled in the marketplace and store. I can't even add items to the collection, and fewer than 100 items are in that collection. This is what it looks like when I am not logged in.

[Sara_H]

It could be a borked collection (it happens) It was updated yesterday - of those products you added to them - when were they created?

You could remove the products - delete the collection and try again

[RG]

The products have been posted for a while and the collection for weeks.  I also have another collection with under 100 items that I can't add anything to. It's odd: the Lifestyle Inspirations collection.

[RG]

Thanks for your help.

[idraw]

@RG 

Here’s your link—-to give to tech support…

but when you click on it, says sorry no results…

<https://www.zazzle.com/collections/tech_accessories-119793723279970238>

and as Sara said: double check in edit collection  - Collection Channels - Your Stores - that you've enabled them (submit to save)

[RG]

Its enabled, good to go.  Its just hosed.

[RG]

Thanks,

[Scott]

I'd check back on it tomorrow to see how it's looking. If you made changes to the collection it may take a bit of time before those changes are visible to the public.

If you go to the link below and scroll down a little bit you'll see a pod called "Other products from this collection" and that pod shows the collection in question, and there's plenty of products there.

https://www.zazzle.com/colorful_peace_sign_watercolor_hippie_art_wireless_charger-256080756827680445

[RG]

Thanks, Scott.