COLLECTIONS

ChrisArt
Contributor

Hello, I wanted to see if anyone else is experiencing this issue.  I signed out and viewed my store as a customer.  On my home page my collections appear, but if I click on the collections tab at the top of the page, it says "no results" and the page is blank.  I'm just worried that it may confuse customers.  I did add collections to be visible in the advanced settings too.  They are visible but not when clicking on the collections tab.  Thanks for any help.

2 REPLIES 2

plumb4me
Valued Contributor

Here is a link to the collections disappearing, that was reported on 12/20/22. https://community.zazzle.com/t5/technical-issues/collections-disappearing/m-p/60574#M6470

Zazzle is aware of the issue and they are working on a solution.

Cy
New Contributor

i am also experiencing the same thing.