Collections
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 12:12 PM - edited 05-20-2025 12:14 PM
Some collections are not showing in my store, and they are set to show. I can't even put a new item in one of my collections as it's there, but it doesn't show up for me to add to.
I think my store is hosed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 01:10 PM
To help the Tech Team investigate, can you link to the collections that are not showing in your store?
Also double check in edit collection - Collection Channels - Your Stores - that you've enabled them (submit to save)
I see 17 collections attached to your profile and 17 collections attached to your store
If you've only just created products and added them to a new collection - they still need time to index
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 02:43 PM
I can't link to the collection. When I click on it, it says it doesn't exist, but when I look at the collection, it's enabled in the marketplace and store. I can't even add items to the collection, and fewer than 100 items are in that collection. This is what it looks like when I am not logged in.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 03:21 PM
It could be a borked collection (it happens) It was updated yesterday - of those products you added to them - when were they created?
You could remove the products - delete the collection and try again
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2025 02:46 PM - edited 05-20-2025 02:53 PM
Here’s your link—-to give to tech support…
but when you click on it, says sorry no results…
<https://www.zazzle.com/collections/tech_accessories-119793723279970238>
and as Sara said: double check in edit collection - Collection Channels - Your Stores - that you've enabled them (submit to save)

