Cover photo in collection replaced by default image!

CarolineBM
Contributor

I am busy updating my collections and moving products to new collections, but the cover photos I choose are now replaced by a default image! 
How can I fix this? Please. 

4 REPLIES 4

Pádraig
Moderator
Moderator

Hi @CarolineBM,

Can you provide a link to the collection displaying the error so that we can take a look for you?

Pádraig

Hi Pádraig, 

For example The garden sign which I have in the garden view in the marketplace is showing in my collection in default view. Also the wrapping paper is showing default instead of in parcel view.

could you help me undo this? 
thanks, Caroline 
https://www.zazzle.com/collections/dinosaur_baby_shower_baby_boy-119388194173453904 

Anne
Valued Contributor II

Thank you Pádraig. 
https://www.zazzle.com/collections/wedding_wine_labels-119013127312177808?rf=238669109942468267
A wine label collection and you can see many are showing the bottle and not the label. Unless replaced by a custom cover. ( I need staff to replace all standard display images with custom ones 🙂 )

Anne Vis Icon

Maralane
Contributor II

See if adding an image to the "Media" section of the collection works for you. It will need to be the first image in the collection media. It will be marked with Primary on the image.

Note this media section is different from the Home Page Media section

I hope that helps