Customer Like not showing up on Product Stats

LDS222
Contributor

On November 28, 2022, I got a Notification that a Customer Liked: https://www.zazzle.com/black_swan_ceramic_tile-227820119868201260, but under Quick Stats it is not showing up; not sure if there's a lag time before it appears.

https://www.zazzle.com/z/aur5gtgv?rf=238139122302752291

Hope everyone has a great Holiday!

 

~ Linda
Click to Visit my stores...Linda D. Seacord-Art & Design Store|OMGwhat Store
5 REPLIES 5

JLynnW
Contributor III

This the new bell notifications started, no likes that I have been notified of have show up in the stats.  I have also checked followers to see if they have liked any of my products. Some have, but these likes do not show up in the products stats. This must be more than a lag in indexing. I would love for this to be addressed/corrected. Thank you.

idraw
Honored Contributor

@LDS222
Hi  LD, You are right.  I just checked  to see if several likes under the bell notification this past week showed up in my product stats, they are not listed there. 
@James, Emma, Scott zazzle mods, could you please bring this issue to the attention of tech so they can fix it?

LDS222
Contributor

Thanks!

Should I keep this opened until it's resolved?

~ Linda
Click to Visit my stores...Linda D. Seacord-Art & Design Store|OMGwhat Store

inspiring_gifts
Contributor II

I mentioned this issue back in Sept.

https://community.zazzle.com/t5/technical-issues/likes-not-appearing-in-stats/td-p/39436

Would be nice to have it fixed.

Definitely, if the function is there, it should work; probably just need to tweak the code.

~ Linda
Click to Visit my stores...Linda D. Seacord-Art & Design Store|OMGwhat Store