Deleted collections
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04-17-2023 09:40 AM
Since three days ago, a couple of collections have been deleted every day, currently 7 of them have been deleted. However, in the store (on the "list" where all products is located) the products from the deleted collections are still there. I have not received any email from Zazzle. Has anyone had this happen and is it a current technical issue?
Btw sorry for my bad English 😞
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04-17-2023 04:55 PM - edited 04-17-2023 05:01 PM
From a quick peruse of one of my stores, I have also lost a number of private collections. No accompanying email from Zazzle to explain the situation, which sounds very much like a technical issue.
ETA: I should clarify that when I'm searching for the missing collections from the Collections search bar in the backend, they do not pull them up in the search results. If, however, I'm adding them from the Products tab in the backend, I have a brief window in which to see and click on the link to access and view them.
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04-17-2023 05:23 PM - edited 04-17-2023 05:24 PM
hmmm! looks like the "lost" collections have just become searchable again (a few that is, not all).
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04-18-2023 02:07 AM
Yes, looks like the collection issue is solved! Thank you!

