Deleted collections

purplepeony
New Contributor II

Since three days ago, a couple of collections have been deleted every day, currently 7 of them have been deleted. However, in the store (on the "list" where all products is located) the products from the deleted collections are still there. I have not received any email from Zazzle. Has anyone had this happen and is it a current technical issue?

Btw sorry for my bad English 😞

 

3 REPLIES 3

WHS_Designs
Honored Contributor II

From a quick peruse of one of my stores, I have also lost a number of private collections. No accompanying email from Zazzle to explain the situation, which sounds very much like a technical issue.

ETA: I should clarify that when I'm searching for the missing collections from the Collections search bar in the backend, they do not pull them up in the search results. If, however, I'm adding them from the Products tab in the backend, I have a brief window in which to see and click on the link to access and view them.   

WHS_Designs
Honored Contributor II

hmmm! looks like the "lost" collections have just become searchable again (a few that is, not all).

Yes, looks like the collection issue is solved! Thank you!