Difficult to sort items in collection on mobile

Natalia
Contributor II

iPad Pro, iPadOS 16.6, Safari browser

This bug has actually been present for a couple of years in all the places where we are allowed to sort items by drag-and-drop. You can only drag left or right within the same row. If you attempt to drag up or down, the whole screen moves. In old collections I could get around it by using send-to-back and sent-to-front arrows, but they are missing in the new collections. Same problem when you are trying to sort collections themselves or to sort categories in your store.

Similar problem is with the Media Manager. I can see the three dots in upper-right corner of the image but it’s almost impossible to actually access that menu. When you tap on it, the whole image starts moving. I’ve been able to access it by tap-and-hold, tap-and-flick-down, but that takes many tries though.

Would appreciate someone looking into that.

Sweet Creations – my Zazzle store
3 REPLIES 3

JLynnW
Contributor III

Same issues on Samsung Tab, Android, Chrome.  Would greatly appreciate any assistance in having the above mentioned capabilities.

OrchardBerry
Contributor II

I've been waiting for a better organization tool because I love working on my iPad, but had so much trouble I've gone back to my laptop, unfortunately.

Inspirivity
New Contributor

It’s horrible!  I’ve spent way too much time trying to figure out how to do this. It’s very frustrating that they haven’t figured this out. I gave up with trying to organize my collections until they get this fixed.