Editor's Pick no longer showing collection underneath

Sara_H
Honored Contributor III

Bit of a difficult one to explain.

With the new 'Editor's Pick' tagged on the promo, it's no longer showing the cross sell collection underneath 'other designs you might like'

Sara_H_0-1722631840438.png

 

Sara_H_2-1722631930312.png

 

Tested in Firefox, Opera and vivaldi

Also the Collection promo doesn't have the 'View Collection' option as other cross sells normally have

Sara_H_3-1722632018355.png

Set as Halloween Cross Sell

https://www.zazzle.com/collections/119084602369348982

 

Noticed it on these party hats.

https://www.zazzle.com/halloween_pumpkin_face_jack_o_lantern_party_hat-256492409090967047

https://www.zazzle.com/halloween_pumpkin_patch_party_hat-256549951478777649

 

Thanks for investigating

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hey @Sara_H,

Apologies for the delay here and sorry to hear about this issue. I have looked at both of the products in Firefox and I am seeing the collection on the product page as expected. Is this issue still occurring for you?

Thanks!

- Mark

View solution in original post

2 REPLIES 2

Mark
Moderator
Moderator

Hey @Sara_H,

Apologies for the delay here and sorry to hear about this issue. I have looked at both of the products in Firefox and I am seeing the collection on the product page as expected. Is this issue still occurring for you?

Thanks!

- Mark

Sara_H
Honored Contributor III

@Mark It wasn't when I reported it but with the magic of time and patience - it is now.

Thanks!