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08-02-2024 02:03 PM
Bit of a difficult one to explain.
With the new 'Editor's Pick' tagged on the promo, it's no longer showing the cross sell collection underneath 'other designs you might like'
Tested in Firefox, Opera and vivaldi
Also the Collection promo doesn't have the 'View Collection' option as other cross sells normally have
Set as Halloween Cross Sell
https://www.zazzle.com/collections/119084602369348982
Noticed it on these party hats.
https://www.zazzle.com/halloween_pumpkin_face_jack_o_lantern_party_hat-256492409090967047
https://www.zazzle.com/halloween_pumpkin_patch_party_hat-256549951478777649
Thanks for investigating
Solved! Go to Solution.
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08-06-2024 07:07 AM
Hey @Sara_H,
Apologies for the delay here and sorry to hear about this issue. I have looked at both of the products in Firefox and I am seeing the collection on the product page as expected. Is this issue still occurring for you?
Thanks!
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08-06-2024 07:07 AM
Hey @Sara_H,
Apologies for the delay here and sorry to hear about this issue. I have looked at both of the products in Firefox and I am seeing the collection on the product page as expected. Is this issue still occurring for you?
Thanks!
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08-06-2024 09:26 AM
@Mark It wasn't when I reported it but with the magic of time and patience - it is now.
Thanks!

