Envelope mockup changes have changed design colors and size orientation
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09-07-2022 06:11 PM - edited 09-07-2022 06:17 PM
It seems that with the update image views for envelopes, dark colored envelopes now show design colors incorrectly. White design elements on colored envelopes have now disappeared completely
Example:
Also the sizing orientation is off in the new mockups
original (designed entirely within product 'safe' design area )
new mockup: now shows the text right on the edge of the upper flap
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09-08-2022 04:20 PM
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09-14-2022 05:06 PM
Still having issues with design colors not showing up
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09-25-2022 06:44 AM
All of my dark colored envelopes are still not fixed and still look like the example above
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09-26-2022 06:06 AM
Hi @Harmony,
I'm sorry to hear that this is still an ongoing issue for you. Can you provide a couple of example links to the envelopes so that we can investigate this further?
Thanks for your patience,
Pádraig 🙂
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09-26-2022 02:46 PM
It looks like things are in the process of being fixed? Most of the dark color envelopes have had the design restored. It looks like on a few that are still incorrect, it is in the store, but showing up properly in the marketplace

