Envelope mockup changes have changed design colors and size orientation

Harmony
Valued Contributor

It seems that with the update image views for envelopes, dark colored envelopes now show design colors incorrectly. White design elements on colored envelopes have now disappeared completely

Example: 

Harmony_0-1662599292798.png

Also the sizing orientation is off in the new mockups

original (designed entirely within product 'safe' design area )

Harmony_1-1662599430157.png

new mockup: now shows the text right on the edge of the upper flap

Harmony_2-1662599485346.jpeg

 

 

 

5 REPLIES 5

Roberta
Moderator
Moderator

Hi @Harmony 

Thanks for bringing this to our attention. I will flag this with our Team 📝

Roberta 🌷

Harmony
Valued Contributor

Still having issues with design colors not showing up

Harmony
Valued Contributor

All of my dark colored envelopes are still not fixed and still look like the example above

Hi @Harmony,

I'm sorry to hear that this is still an ongoing issue for you. Can you provide a couple of example links to the envelopes so that we can investigate this further?

Thanks for your patience,

Pádraig 🙂

Harmony
Valued Contributor

It looks like things are in the process of being fixed? Most of the dark color envelopes have had the design restored. It looks like on a few that are still incorrect, it is in the store, but showing up properly in the marketplace