Guest Book New Situ Views Not Changing

[ohhhhilovethat]

Can anyone get other situ views to change?

I have tried and tried and I cannot seem to get another situ view to stay for any of my guest books.  They just remain the original views - it is unfortunate there are many to choose from but they are not working.

Thank you if you can fix

[Mark]

Hey @ohhhhilovethat,

Sorry to hear about this issue. 

I don't seem to have any issues changing a guestbook to one of the newer merchandising views.

Could you send on an example product where this is happening and what view you would like to change it to?

[northwestphotos]

I am also having the same problem when replacing an image and republishing. I also uploaded one of my own insitus and can't get any of the views to work at all. I use Firefox as my browser.

https://www.zazzle.com/light_blue_iris_bloom_boy_baby_shower_guest_book-256999966787271278 

[Sara_H]

@northwestphotos 

I'm on firefox and managed to view all the insitus on the different sizes - your spine is blank on all of them - was that intentional?

[northwestphotos]

Thank you for verifying that! I don't see it happening on my end here. And yes, the spine on the guest book was intentionally left blank. I checked some of my other guest books I recently made, and some of the views are just now starting to appear correctly. Perhaps it is just taking longer than usual to refresh and update. Thanks again for checking!

[ohhhhilovethat]

There is nothing to really show - it is just the original situ view - it wont save any changes I try to make?  I am using windows 7 professional chrome browser (computer) 

[Mark]

Hi @ohhhhilovethat,

Even if you can just send on a PID/link that's all we need to investigate.

[ohhhhilovethat]

I am still uncertain what you want me to send you a picture of?  The original situ views work all the others do not? I still have no idea what i am showing you?  You want me to show you a picture of the situ views 

[WittyBetty]

He is asking for a few links to your guestbooks that don't stick with an in-situ you chose.

[ohhhhilovethat]

Mark

Thank you for fixing this - morning the views finally changed to the situ I had selected. 🙂  No longer sticking to the old original views

thanks again

[PopParrot]

Probably related: When creating a new design on the new sizes of guestbook, the in-situ updates while editing, but the editor window remains blank. The original size guestbook edits normally.

[northwestphotos]

Here is the problem I am still seeing this morning. The new design will not update over the old design,