My notifications bell icon has disappeared ... anyone else?

WHS_Designs
Honored Contributor II

Just noticed that my notifications bell icon disappeared this evening ... anyone else?

62 REPLIES 62

WHS_Designs
Honored Contributor II

as of 9 am local time, April 1st, my notifications bell icon has reappeared on my laptop on my member profile page as well as individual product pages.

(fingers crossed that it won't pull a disappearing act again)

my thanks to the Zazzle team!

Missstacey
New Contributor III

+1

Still Missing on both PC & mobile

Same here - 2-3 months now..

PlayfulPixel
Contributor III

I still have no bell showing - it's been like this for 2/3 months. 
Is this feature now dead in the water? Some feedback from mods would be appreciated.

Megan
Moderator
Moderator

Hi All, 

I am sorry to hear that some are still experiencing this issue. We are not able to reproduce the issue on our side, when we are checking accounts for anyone who posted about the notification bell missing we can see it on our side, can I please ask that anyone still experiencing this issue as of 04/25/2023 can you please provide the information requested below and we will gather examples to flag with our team;

  • please post a screenshot of what you can see (the member icon bar)
  • please include the device you are using and the browser

I am sorry this is still ongoing for some of you! 

- Megan 🦋

Sara_H
Honored Contributor III

no bell again

@Megan 

Not had my notification bell since I last posted in March (below) Windows 10, (vivaldi/firefox/opera/bing) also tried logging in on my phone - IOS 16.4.1 and no bell there either. (am in the UK if that has anything to do with it)

I've cleared all cache/cookies/no extensions switched on to test and no joy.

Thanks for investigating!

@Megan  - I'm using Chrome on a laptop with Windows 10, all up to date. Cleared cache (several times). Mine hasn't been available since  February. I'm also in UK.

Zazzle toolbar.png

Thanks.

Missstacey
New Contributor III

Hello @Megan ,

I don't have notifications on both, phone (Safari) and Laptop (Chrome). 

IMG_4661.PNGpng2 (1).pngpng0.png

Fiona
Moderator
Moderator

Hello all,

I am passing these examples on to engineering now!

Thanks for letting us know.

-Fiona

Any update on this @Fiona ? It's now been 4 months..

Hi @PlayfulPixel,

We do not have an update on this issue yet. 

- Mark

Sara_H
Honored Contributor III

I was visited by the Bell Fairy overnight. 

ae0c1d67-5c60-46e1-abee-22a9047f257f.png

Thank you Engineering Team!

🔔

Ha ha - I must have done something wrong. No Tooth Fairy visit for me ..

Sara_H
Honored Contributor III

That's sad news 😞 @PlayfulPixel Have you any adblockers turned on? Or Privacy Badger? I had to turn those off. Are you using the .co.uk site or .com? It's still not on .co.uk  for me but I use the .com site for majority of zazzling

Sara_H
Honored Contributor III

The Bell Fairy has taken away my bell 😞 no bell don't know whether there has been a site update and that it has something to do with the titles not updating anymore (even on .com as well as .co.uk) but I'm bell-less again

Liya
New Contributor II

By bell disappeared a couple of days ago.

I am still seeing it on my laptop and mobile, but not on my desktop.

Using Mac OS, Google Chrome

Liya
New Contributor II

Correction, the bell isn’t working on any of my devices now 

DancingPelican
Valued Contributor

My notification bell is working.

SISTUDIO
New Contributor III

As of this morning my Notification Bell also disappeared! On my desktop windows, Google Chrome and My MacBook laptop, Opera Browser both show exact same way as on the image.

SISTUDIO_1-1687793682107.png

 

  

 

Scott
Community Manager
Community Manager

This should be fixed now.

Thanks.  My notification bell showed up last night and is working fine once again.

SISTUDIO
New Contributor III

Thank you very much ! Mine also is fixed now.

Sara_H
Honored Contributor III

Thank you!