New Attribution QR Code Error Message

PAZP
Valued Contributor II

Throughout the weekend and today, I've tested the QR code on a variety of cards and postcards with the new attribution and the code (link) producing a 404 Error Code. I think it will reflect poorly on the creator and Zazzle if this happens with cards people are ordering and the faulty QR code is printed on them. 

10 REPLIES 10

Scott
Community Manager
Community Manager

How are you testing the QR code?

Marcia
Valued Contributor III

I've been testing them as well with my qr reader phone app. Which works correctly on any other qr code I've scanned.

Scott
Community Manager
Community Manager

I see the issue and passed it along to the team.

PAZP
Valued Contributor II

Thank you Scott. 

PAZP
Valued Contributor II

I've tested several codes this morning and all are going to the product store link. Thanks again @Scott 

SORS
Contributor II

Hi! Did you test the QR codes on hard copies of the cards, or were you testing it from the QR code on the screen. 

 

PAZP
Valued Contributor II

I was testing them from the screen with a QR code reader on my phone. 

Scott
Community Manager
Community Manager

The QR code displayed on our product preview images (aka RealViews) were not showing the correct QR code. This is being fixed now. The fix is slowly populating on the website and hopefully will be complete by Tuesday morning.

The QR code that is printed on the products has been tested to work properly and consistently.

SORS
Contributor II

Do you know if the QR code will go directly to the product that it is on, or to our store, or to the Zazzle main page?  Thank you! 

 

PAZP
Valued Contributor II

Thank you, Scott.