New Issue- Can't transfer unpublished Designs

Connie
Honored Contributor

I'm having an issue with transferring saved designs. I can only transfer the design to one of the suggested products, but if I click on the transfer to all products button, and search for a particular product, I end up with a blank product, and the design doesn't transfer over. I also tried clicking on some of the products in the grid, and that also ends up blank. I'm trying to transfer a pillow to other products. I tried both Firefox and Chrome, cleared cookies, etc.

I think it is just saved designs, because I tried an already published pillow, and it worked fine.

4 REPLIES 4

Baylee
Valued Contributor

Why not temporarily publish the pillow...you can always delete it as soon as you have used the transfer function?

Connie
Honored Contributor

I suppose I can publish each individually, but usually the way I work I make up a bunch of products and keep them in my saved designs, then write up all the titles, descriptions and tags in a word document, and then copy and paste to the listings and publish them.

Scott
Community Manager
Community Manager

I see. Unpublished design info is not being transferred over if you click on the "View all products" option. The rest of the options on the page seem to work fine for me.

Thanks for reporting.

Connie
Honored Contributor

Yes, that's what's happening. I hope it's just a glitch that can be fixed soon, and not a permanent change.