Newly made Save the Date cards not showing in Collection Management

LindaS1
New Contributor III

I've posted a few different Save the Date cards to a collection to see if any would show up in the collection, and none of them did. They show with a check mark in the Add Products window, but the collection itself isn't working.

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@LindaS1 

You need to make sure the save the dates are saved in Weddings > Invitations & Stationery > Save the Dates department for it to show up in the slot (if that's what you mean)

It does help the Tech Team if you can link to the collection that is misbehaving and also link to the product

 

eg - just been to your store to view the latest save the date you made

https://www.zazzle.com/sunset_orange_elegant_wedding_save_the_date-256787564469210225

Sara_H_0-1738025255842.png

It's in the Invitations - save the dates instead of weddings - invitations & stationery - save the dates

needs to be in

Sara_H_1-1738025323317.png

It's easy to change the department then your save the dates will fall automatically into the slot

 

View solution in original post

1 REPLY 1

Sara_H
Honored Contributor III

@LindaS1 

You need to make sure the save the dates are saved in Weddings > Invitations & Stationery > Save the Dates department for it to show up in the slot (if that's what you mean)

It does help the Tech Team if you can link to the collection that is misbehaving and also link to the product

 

eg - just been to your store to view the latest save the date you made

https://www.zazzle.com/sunset_orange_elegant_wedding_save_the_date-256787564469210225

Sara_H_0-1738025255842.png

It's in the Invitations - save the dates instead of weddings - invitations & stationery - save the dates

needs to be in

Sara_H_1-1738025323317.png

It's easy to change the department then your save the dates will fall automatically into the slot