Product image and description not uploading on Twitter

SmilinEyes
New Contributor III

Since Saturday, when I share to Twitter, no product image or description uploads.  This is all that uploads.

 

SmilinEyes_1-1681111471451.png

 

 

6 REPLIES 6

Angelandspot
Contributor

I've noticed the same thing.  I've seen it happening to other Zazzlers I follow on twitter as well.  At first I thought my issues might have been something broken between IFTTT and Zazzle or twitter but I also directly tried to post a product from Zazzle without scheduling it from rss feed through IFTTT so it appears something is broken between Zazzle and twitter at the moment.  The links still direct to the product it's just not showing a preview image so I doubt anyone is following the links at the moment.

pichick712
Contributor III

pichick712_0-1681227014089.png

not showing up for me either. how r we supposed to sell anything this way? 

Scott
Community Manager
Community Manager

I can share a product to Twitter without issue. Right after I share the product I do see that the image is missing, but if I go to my profile page then the tweet looks fine. Strangely, if I go to SmilinEyes' twitter page I do notice that the image is still missing.

Is anyone still seeing this issue? Maybe it was just something that was happening for a short period of time?

Screenshot_20230411-194454.png

โ€ƒIt was happening all weekend on all of mine and now it's mostly fixed๐Ÿคทโ€โ™€๏ธ. I still have some not showing up images but others are showing images now.

Not sure how that female emoji got there I only meant to use the shrugs one.

SmilinEyes
New Contributor III

Hi Scott-

Mostly working now, except for the image sometimes not showing up or showing up later which has been an issue forever.