product image missing from collections back end, and product missing when i click

[k8hayes]

The screen  shot shows it better than I can explain. 😊 BTW, this is the only collection where this is happening. I've been creating and editing categories yesterday and today, and many of those are missing products, too. May be related?

Missing product images and products

The products are also missing when I click on the filename.

[Marcia]

Did you recently replace those blank photos with product mockups? Because it might take a day or two for them to reindex & show up.

[Mark · Accepted solution]

Hey @k8hayes,

Sorry to hear you're having this issue.

I took a look at the collection just now and all product images are displaying as expected. Is this issue still happening for you?

Thanks!

[k8hayes]

Today it, and all my categories, are perfect. Just needed to wait overnight. Thank you, Mark!