Product Migration

shoediva97
New Contributor

I changed the category on a few products. Unfortunately, they have yet to move over to their new category. I also need to delete a sub-category to streamline my page. I can't delete the category because the product has yet to move to it's new home. Is there some technical issue that I should be aware of? It's been over a week since this started happening.

3 REPLIES 3

Lozzerly
New Contributor III

I’m having the same issue with moving products to another category, as well as with new products not showing up in categories despite being available in search and in their collections.  There seems to be a general issue with store categories not updating at the moment.  I’ve been waiting 7 days now for my store categories to update.

Thanks for sharing this. Now, I don't feel like I'm going in circles. However, I hate this is happening to us. 

Lozzerly
New Contributor III

Yeah normally only takes a couple of days, and it's 10 days now!  Although it does look like some of my products from 7 June are now appearing in their categories, so hopefully the rest will catch up shortly.