Products are not showing up in categories

Andrea12
New Contributor II

Products are not showing up in categories, it is now 5 days ago but the products are still not visible in the categories, When I click on the product and choose "Action" and then "Choose shop category" it stands correct, but it shows not up in that category!!!

1 ACCEPTED SOLUTION

LMGildersleeve
Valued Contributor III

There are other posts about this same issue. The site is not indexing as it should. This means your earnings, views, new products not showing and categories not being seen in the public view are all at a stand still. Read the other posts in the Technical forum to find your not alone.

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5 REPLIES 5

LMGildersleeve
Valued Contributor III

There are other posts about this same issue. The site is not indexing as it should. This means your earnings, views, new products not showing and categories not being seen in the public view are all at a stand still. Read the other posts in the Technical forum to find your not alone.

Andrea12
New Contributor II

Okay thank you 

Pádraig
Moderator
Moderator

Hi @Andrea12,

I'm sorry to hear that you are experiencing an issue here also. Thanks for letting us know. We are investigating this further for you know. Thank you for your patience!

Pádraig

Andrea12
New Contributor II

thanks, yes it take long before my products move to the right category. i will wait thanks for your reply 🙂 

lapilotgirl
New Contributor

I have the same problem. It's been more than 72 hours since I placed various products into certain subcategories, but when viewed from a private browser window, the subcategory shows up empty, or with very few products. 
What is worse, is that a full week has passed since I created 120 new products and none of them show up in my Store 😞