Products missing from Marketplace

[SBS]

While investigating the reasons for my extremely poor sales, I noticed that some of my products are missing from the Marketplace.

They are not OOS.
They are not QC.
They have sold or should not be hidden yet.

They are visible on the admin interface.
They are visible in the storefront.
The product pages are accessible, and external links work.
They are missing from the Marketplace categories.
They are missing from the Marketplace search.

I would assume it's a technical problem, but I'm not very up-to-date with the news. Is there a thing like "Editors' ditch"?

[Sara_H]

@SBS  it really helps the Tech Team investigate if you can post the PID/Links to those products you believe to be missing from the marketplace and mention the categories that they are missing from

The more information that you can give - the better

[SBS]

Thank you for the suggestion, but I'm not comfortable sharing products here. I was hoping to send in PM if Tech Team seems to care, which I don't believe will happen.
I'm sure that if fellow designers could fix it, they would have already done so.

[LMGildersleeve]

@SBS this has happened to many of us throughout the years. We've lost best selling designs right off the first page of search results. It's painful, maddening and sad all at the same time. 
I'm not saying the exact same glitch has happened to you as it had for us. My sympathy is with you and your situation and the silence from Z.

[SBS]

It's not about the first page or even the 15th. I'm over it. It's that the products are completely missing even with exact search terms that have only a few results.

[Zorinda]

This has been happening for years at this point.  One reason: somehow the zazzle store category gets detached from listings.  When that happens, there is no product type added to the title.   Those products seem to be lost in Zazzle space, floating in the ether, rendering them unsearchable and unfindable. I have tripped over a few of them by chance — that’s the only way I’ve been able to find them, having  thousands of listings.  I have no way to figure out what’s missing short of examining each listing which is a nonstarter.   If you know of specific listings missing from the marketplace, check to see if there’s a store category and product type being added to the title. Maybe you’re experiencing the same issue.

[SBS]

Thanks, I've checked them, but unfortunately my issue must be something else, because they do have the product type added.

[SBS]

It seems, unfortunately, that not a single tech person feels a burning desire to solve this intriguing mystery 😞