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05-26-2024 12:59 PM
Went to the help center today and noticed the icons at the top of the page are all in some other language. But the text on the page itself is in English. Not sure what's going on. I clicked through a few different help center articles and they all have the same icons as on the first page I came to. The first page I went to was this one if it helps at all:
https://help.zazzle.com/hc/en-us/articles/6833900696343-Zazzle-Creator-Definitions
Solved! Go to Solution.
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05-26-2024 03:34 PM
@Silvara Maybe it's the reason and strange that it says it's the latest version on your system - try downloading it from https://www.mozilla.org/en-US/firefox/new/
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05-26-2024 01:09 PM
What operating system are you on? Windows/Mac?
Which browser do you use? Could be a rogue extension messing with the site.
Do you have an adblocker? Has it just been updated? Check settings
Maybe clear cache/cookies and see if it fixes itself
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05-26-2024 01:44 PM
Windows 10.
Firefox 115.11
I use NoScript, but even turning it off the icons are still like that. And I deleted my cache and cookies already. If I hover my mouse I can read the links and figure out what is what. It's just weird looking.
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05-26-2024 03:03 PM
@Silvara I'm windows 10 - firefox 126 browser and this is what I see
Try updating firefox to the latest version and see if there's a difference?
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05-26-2024 03:08 PM
Firefox says it's on the latest version. There is no option to update. Weird that you have a later one. I guess maybe that's the reason my icons are wonky?
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05-26-2024 03:34 PM
@Silvara Maybe it's the reason and strange that it says it's the latest version on your system - try downloading it from https://www.mozilla.org/en-US/firefox/new/
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05-26-2024 06:15 PM
Icons are normal again! Thanks! I wouldn't have realized my firefox was out of date if you hadn't said you had a higher version.
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05-26-2024 05:55 PM
Firefox 126.0, See All New Features, Updates and Fixes
https://www.mozilla.org › firefox › 126.0 › releasenotes
May 14, 2024 — It requires at least a 20-series NVIDIA RTX GPU, Microsoft Windows 10/11 64-bit, and NVIDIA driver version 550 or higher. The feature can be ...
=========
Version you are using:
<https://www.mozilla.org/en-US/firefox/115.11.0/releasenotes/>
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05-27-2024 01:03 PM - edited 05-27-2024 01:04 PM
Interesting ... I have Firefox 126.0 and am unable to use it on Zazzle site. When first open (about 10 seconds) everything seems to be normal, then all product icons disappear and will not open. There are no links to other areas - public/private, orders, images, etc.
Firefox seems to work okay on other sites ???
I have posted in the Technical Issues thread already.

