Help Center Icons all in Foreign Language?

Silvara
New Contributor III

Went to the help center today and noticed the icons at the top of the page are all in some other language. But the text on the page itself is in English. Not sure what's going on. I clicked through a few different help center articles and they all have the same icons as on the first page I came to. The first page I went to was this one if it helps at all:

https://help.zazzle.com/hc/en-us/articles/6833900696343-Zazzle-Creator-Definitions 

HelpCenterIconsWrong.JPG

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@Silvara Maybe it's the reason and strange that it says it's the latest version on your system -  try downloading it from https://www.mozilla.org/en-US/firefox/new/ 

 

 

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8 REPLIES 8

Sara_H
Honored Contributor III

@Silvara 

What operating system are you on? Windows/Mac?

Which browser do you use? Could be a rogue extension messing with the site.

Do you have an adblocker? Has it just been updated? Check settings

Maybe clear cache/cookies and see if it fixes itself

Silvara
New Contributor III

Windows 10.

Firefox 115.11

I use NoScript, but even turning it off the icons are still like that. And I deleted my cache and cookies already. If I hover my mouse I can read the links and figure out what is what. It's just weird looking.

Sara_H
Honored Contributor III

@Silvara I'm windows 10 - firefox 126 browser and this is what I see

 

Sara_H_1-1716760998918.png

 

 

Try updating firefox to the latest version and see if there's a difference?

 

Silvara
New Contributor III

Firefox says it's on the latest version. There is no option to update. Weird that you have a later one. I guess maybe that's the reason my icons are wonky?

Sara_H
Honored Contributor III

@Silvara Maybe it's the reason and strange that it says it's the latest version on your system -  try downloading it from https://www.mozilla.org/en-US/firefox/new/ 

 

 

Silvara
New Contributor III

Icons are normal again! Thanks! I wouldn't have realized my firefox was out of date if you hadn't said you had a higher version.

idraw
Honored Contributor

@Silvara 

<https://www.reddit.com/r/firefox/comments/1bnmo22/latest_version_of_firefox_on_windows_10_major/?rdt...>

Firefox 126.0, See All New Features, Updates and Fixes
https://www.mozilla.org › firefox › 126.0 › releasenotes

May 14, 2024 — It requires at least a 20-series NVIDIA RTX GPU, Microsoft Windows 10/11 64-bit, and NVIDIA driver version 550 or higher. The feature can be ...
=========

Version you are using:
<https://www.mozilla.org/en-US/firefox/115.11.0/releasenotes/>

BKMuir
Valued Contributor II

Interesting ... I have Firefox 126.0 and am unable to use it on Zazzle site. When first open (about 10 seconds) everything seems to be normal, then all product icons disappear and will not open. There are no links to other areas - public/private, orders, images, etc. 

Firefox seems to work okay on other sites ???
I have posted in the Technical Issues thread already.