Products View Insights not showing views since 15th April.

Jermolinaart
Contributor

Hi, I noticed that Product View Insights not showing views since 15th April.  It does show the orders but no views. Anyone else?

1 ACCEPTED SOLUTION

Hi Mark, Thank you for getting back to me. I have just checked and all the views from April 15 are updated now. Thank you!

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7 REPLIES 7

Mistica
Contributor III

I think we are talking about the same thing.
When I make a new item and after I publish it prompts you to go there...I always do.
I like to see that all is well, plus, it does count as a the first view.  The last time my views were updated was, I believe, the 14th of April. I did make a bunch of stuff  since them...but not one view. 

UPDATE: April 12 was the last good day.
I have 4 full pages of products after the 12th with no views plus a few on page 5 all ranging from April 13th to today. I did buy some products myself so there was 1 view...mine. I make it a habit that when I publish I product I go check it out ....so really..all my products should should at least 1 view.

Mark
Moderator
Moderator

Hey @Jermolinaart,

Sorry to hear about this.

Would you please be able to share a link to some products that have been affected by this issue?

Thanks!

- Mark

Hi Mark, Thank you for getting back to me. I have just checked and all the views from April 15 are updated now. Thank you!

lornaroberts
New Contributor II

I am also having this issue, if solved for jemolina Art how do I solve for me? I have no views showing on insights for May, or sales. 
kind regard

I am having the same issue again.

TreasuresbyLola
New Contributor II

I am having the same issue.  I look at my last viewed products and go to the last page and start updating products.  Usually win the same day, the ones I have updated roll over.  They don't roll over when the views aren't updating.  It does show Last Modified Date correctly, but not the views.  So I'm having to go over the products to see where I left off.

It doesn't help either when you would like to see the number of views to check on the products popularity.