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04-17-2024 03:25 AM
Hi, I noticed that Product View Insights not showing views since 15th April. It does show the orders but no views. Anyone else?
Solved! Go to Solution.
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04-18-2024 06:58 AM
Hi Mark, Thank you for getting back to me. I have just checked and all the views from April 15 are updated now. Thank you!
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04-17-2024 06:41 PM
I think we are talking about the same thing.
When I make a new item and after I publish it prompts you to go there...I always do.
I like to see that all is well, plus, it does count as a the first view. The last time my views were updated was, I believe, the 14th of April. I did make a bunch of stuff since them...but not one view.
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04-18-2024 08:30 AM
UPDATE: April 12 was the last good day.
I have 4 full pages of products after the 12th with no views plus a few on page 5 all ranging from April 13th to today. I did buy some products myself so there was 1 view...mine. I make it a habit that when I publish I product I go check it out ....so really..all my products should should at least 1 view.
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04-18-2024 06:34 AM
Hey @Jermolinaart,
Sorry to hear about this.
Would you please be able to share a link to some products that have been affected by this issue?
Thanks!
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04-18-2024 06:58 AM
Hi Mark, Thank you for getting back to me. I have just checked and all the views from April 15 are updated now. Thank you!
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06-04-2025 11:01 PM
I am also having this issue, if solved for jemolina Art how do I solve for me? I have no views showing on insights for May, or sales.
kind regard
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06-05-2025 03:21 AM - edited 06-05-2025 03:21 AM
I am having the same issue again.
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06-12-2025 07:18 PM
I am having the same issue. I look at my last viewed products and go to the last page and start updating products. Usually win the same day, the ones I have updated roll over. They don't roll over when the views aren't updating. It does show Last Modified Date correctly, but not the views. So I'm having to go over the products to see where I left off.
It doesn't help either when you would like to see the number of views to check on the products popularity.

