Profile Image not updating

BCasTal
New Contributor III

I updated my profile image because well...its been a while and I needed a new look. The image is not changing except  in settings where I uploaded it. I thought it might be one of those "wait a while" issues, but it has been 2 days and still no change. Glitch, or am I doing something wrong?

1 ACCEPTED SOLUTION

BKMuir
Valued Contributor II

BCasTal - according to your post of 10/10, I am seeing your NEW (10/4/) image on your recent post. Perhaps there is a caching issue on your computer??

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8 REPLIES 8

Roberta
Moderator
Moderator

Hi @BCasTal 

Thanks for reaching out! May I ask if it's still an issue? I've just done some tests here on my side and the changing of profile pictures seems to be normal. Let us know if you need any further assistance 🙂

Roberta 🌷

BCasTal
New Contributor III

10/7/2022 This is still an issue.

Image not updated.jpgStore Home Page.jpg

Hi @BCasTal 

Thanks for your reply!  I'll certainly be passing this along to the Team 📝

Roberta 🌷

Scott
Community Manager
Community Manager

Looks good from my end. Are you still experiencing this issue?

BCasTal
New Contributor III

It is still not updating in all the places it appears. Like for example the image here in the forum is the old one, and the examples above are still not fixed.

BKMuir
Valued Contributor II

BCasTal - according to your post of 10/10, I am seeing your NEW (10/4/) image on your recent post. Perhaps there is a caching issue on your computer??

BCasTal
New Contributor III

Thank You for the suggestion, cleared the cache and that seems to have done the trick.

BKMuir
Valued Contributor II

Glad you were able to get the results you wanted♥️♥️♥️