"View Insights" not working
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05-01-2025 02:47 AM
There is a difference between "Quick stats" and "View insights". I see views on "quick stats", but nothing there on "View insights". Has this function been disabled?
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05-01-2025 04:26 AM
Hi @ulla_hennig, thanks for your comment. So Quick Stats and View Insights will have a different definition of views. The Quick Stats dedupes views and the View Insights do not, so these will always have a higher count. I hope this helps you!
Thanks again, Joanna
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05-01-2025 06:56 AM
Thank you for the quick answer. You say that "view insights" have a higher count. Let me just give you an example:
https://www.zazzle.com/lush_roses_pattern_notepad-256486041689963657
Quick stats tell me that there has been one view on 30 April 2025. View insights show no view at all. How comes? "View insights" has been a very important tool for me. I do a lot of marketing and product promotion on X. So it would be very helpful if you could have a look into the matter.
And to my fellow Zazzlers: Are you working with the "View insights" tool?
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05-01-2025 07:48 AM
@ulla_hennigMake sure you have Last 365 selected in the drop down
and the views are not "live" so it could take a couple of days for it to populate - says "last updated yesterday"
as @Windy says - all the stats are inconsistent with each other and I'm pretty sure there's more than "deduping" going on
ymmv
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05-01-2025 06:39 AM
I have a different problem with the View Insights. I often see on View Stats that the product was last viewed more than a year ago, but the View Insights shows several views, maybe two months ago.
Current Example of a product I am reviewing right now:
Quick Stats shows last view was January 3 2024.
View Insights for same product, shows a view in March of 2025.
It's impossible to know which to believe. The fact that I have recent View Insights makes me keep some products I might otherwise delete if the statistics which Zazzle is generating were consistent with each other.
I also do Postcrossing!
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05-01-2025 09:20 AM
Think this might be concerning the same question? https://community.zazzle.com/t5/ask-a-question/views-on-product-page-verses-views-on-insight-page/m-...

