Referral Pending updating issue

grounds79
New Contributor II

Been a little over 12 hours without an up date.  

Referral Pending showing more than what's in the history?

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

Are you part of Promoter Program 2.0? Referrals that have a $0 amount (i.e where you have referred someone but they purchased another creator's product)  will be totaled in this number and not shown in the Referral History. 

It can get confusing to see pending referrals rise and not see anything in the history but it's part of the promoter program's lows (the high being when you earn a 35% royalty)
 

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1 REPLY 1

Sara_H
Honored Contributor III

Are you part of Promoter Program 2.0? Referrals that have a $0 amount (i.e where you have referred someone but they purchased another creator's product)  will be totaled in this number and not shown in the Referral History. 

It can get confusing to see pending referrals rise and not see anything in the history but it's part of the promoter program's lows (the high being when you earn a 35% royalty)