Search is acting weird

[Marcia]

So I've made some new products & they've finally appeared in the mp after a few days. I did a search, clicked to "newest" & nothing was there. One of the more "newest" products that came up in that category was a product I created last year. And other products that I created months ago in that category, way after the one of mine that I saw, weren't there. I also checked to see when the most recent product posted (not mine), was created. It was sometime in 2020. What gives?

[WHS_Designs]

this sounds like something that happened last year, where older products were being mixed with the new products.

[Marcia]

Looking at the "recents" in my mp category search, it's almost like they took the "popular" ones & just mixed those up. My quick scan of everything made me come to the conclusion that there were no new products in the mix, just the popular ones reconfigured. And on further inspection, the same thing happened with another category search that should've shown my new products – when I went to "newest", the 1st product listed was created in 2018.

I sincerely hope this is fixed before the holidays.

[WHS_Designs]

I took a look at your latest products (great new designs, BTW), and they appear to be pulling up correctly in the Zazzle marketplace using the New filter.

[Marcia]

Just saw this – thanks so much for the compliment! 😊

[Scott]

Happy to look into this if you can provide some example links, and perhaps some links to products that are appearing out of order.

[Marcia]

Thanks, @Scott. My search is "Bar Mitzvah". I'm seeing the exact same products in the same order under "popular" as "newest". But...I just did some sleuthing. I'm on a mac, on Safari : Version 15.6.1 (17613.3.9.1.16) Thought I'd try other browsers, & everything is fine on both Chrome & Firefox, either when I'm signed in or not signed in. Search & new products, including mine, are showing up like they're supposed to.

I also signed out of Safari & tried my search then. Still not working. So it looks like it's a Safari problem. If this could be taken care of, that would be great! One of my PIDs is: 256678340749049288

Again, it does show up in the "newest" feed under "Bar Mitzvah" in both Chrome & Firefox but not Safari.

Thanks so much.

[Lais]

This is happening to me since Sept 01.
"Ballet" is just an example. It is happening for everything that I search. 
This is happening on mobile too (chrome browser).