Server error when trying to upload any image.

[Gsallicat]

This issue just started.  I created two new products, uploaded my mock-ups no issues, then the 3rd product I got the server error.  This is a mock-up I use all the time.  This issue has occurred quite frequently so I’m putting it out there, seeing if anyone else is experiencing this right now.

[Sara_H]

@Gsallicat If it's a mock-up you've uploaded before - there is no need to upload again.

The error is because the system is finding a duplicate file name.

Just search your already uploaded images for the file and add it to your new products rather than upload it again

If it's one you use often, create a folder for easy access and place all the frequent ones that you use in there

[ColsCreations]

Also with very similar file names. I name my covers as "ProductType_PID#".  This way both on my own end and on Zazzle, I can sort them by product type (i.e. alphabetically) to see say, all my pillow covers grouped together for comparison. Ran into this same problem with uploads failing. Renaming the file to something unique allows it to upload, Then once uploaded, I go into My Images and rename it back to my preferred format.

[Gsallicat]

No it’s just mock-up I use to create different images for designs.  I just needed to shut down everything and go back in and it worked