stickers missing from the backend of my store

CatsEyeViewGift
Contributor III

If I go into my store and search for stickers, only about 11 show up.  If I go to Zazzle.com and search for catseyeviewgifts stickers 253 come up.  I wanted to see if any stickers needed to be worked on.  what gives?  Thank you

3 REPLIES 3

Cian
Moderator
Moderator

Hi @CatsEyeViewGift,

Thank you for flagging this, I've forwarded this to our Team now.

- Cian

alissag
Contributor III

For what it's worth, I have a similar issue with party hats. If I do a search in my store's backend for "party hats" no party hats show up, just a couple of party-related trucker hats even though I have plenty of party hats listed, but if I do a search via the Zazzle homepage I have no problem finding my party hats.

KC
Contributor III

I notice similar things in my store as well. Not by comparing homepage search results to my backend, but in searching my products in my store view, search results are consistently spotty especially when trying for a product type. 

For example, in my store backend, if I search "magnet"

It only shows me certain types of magnetic items I have created. 

If I search "magnetic" it will show me entirely different products.

IMO those are terms that are interchangeable via search. So anything at all magnetic should be shown (button magnets, magnetic invitations, photo magnets, magnetic bottle openers). However something is dividing the search results for those products. 

Likely something similar for "stickers" - it would ideally return anything in the "sticky" category - address labels, shipping labels, stickers, die-cut stickers, etc. Then we can use the categories and product lists on the left side of the screen to narrow it down a little.