Two products are stuck in two different locations in the backend of my store.

LauraLee
Contributor III

I also checked the product codes, and they're the same, and I also checked the public views to make sure, and they're there too.   

Store name is: 3cattails    Both are under the Category names:  Occasions>Birthday>Quinceanera (one under √Coral and the other Classic Blue).  This is where they're not supposed to be anymore.  I had moved them to Binders>15th & 16th Birthdays....And they are in that category.   Please keep them in the Binders category for me.  They both have sales, so I don't want to lose them.

Coral Quinceanera Dress  and Blue Quinceanera Dress 

Thanks, LauraLee

 

6 REPLIES 6

Badeesie
Contributor III

How long ago did you move them?

Probably 2+ weeks ago, Idk, I didn't keep track of it that well.  It wasn't like yesterday or anything like that.

LMGildersleeve
Valued Contributor III

They are still available in the Marketplace and public store that's what really counts. 😉

LauraLee
Contributor III

Hi, I got an email asking if this was resolved.  No, it wasn't resolved yet.  They are still in the same 2 locations in my store.  
Just letting someone know.

LauraLee
Contributor III

Could a moderator please inform the tech team about this glitch?  It's still in two places, and it is NOT two different products.  They were moved into the new category.  Yet they remain as "ghosts" in the moved from category, and I want to delete the old category. 

P.S. - I'm not getting any updated Notifications here in the forums. 

LMGildersleeve
Valued Contributor III

I have a question for you @LauraLee . Is the empty category old? I mean really old. Why I ask is I have in my older stores categories that were never able to be deleted. A long time ago when Z removed all our Ked shoes, those products never really "left" our stores. So we old times have "ghost" products that don't allow us to delete old categories.