Two products are stuck in two different locations in the backend of my store.
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04-06-2024 11:30 AM
I also checked the product codes, and they're the same, and I also checked the public views to make sure, and they're there too.
Store name is: 3cattails Both are under the Category names: Occasions>Birthday>Quinceanera (one under √Coral and the other Classic Blue). This is where they're not supposed to be anymore. I had moved them to Binders>15th & 16th Birthdays....And they are in that category. Please keep them in the Binders category for me. They both have sales, so I don't want to lose them.
Coral Quinceanera Dress and Blue Quinceanera Dress
Thanks, LauraLee
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04-06-2024 09:33 PM
How long ago did you move them?
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04-07-2024 12:54 PM
Probably 2+ weeks ago, Idk, I didn't keep track of it that well. It wasn't like yesterday or anything like that.
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04-08-2024 05:52 AM
They are still available in the Marketplace and public store that's what really counts. 😉
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04-16-2024 09:55 AM
Hi, I got an email asking if this was resolved. No, it wasn't resolved yet. They are still in the same 2 locations in my store.
Just letting someone know.
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04-25-2024 01:12 PM
Could a moderator please inform the tech team about this glitch? It's still in two places, and it is NOT two different products. They were moved into the new category. Yet they remain as "ghosts" in the moved from category, and I want to delete the old category.
P.S. - I'm not getting any updated Notifications here in the forums.
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04-27-2024 02:13 PM
I have a question for you @LauraLee . Is the empty category old? I mean really old. Why I ask is I have in my older stores categories that were never able to be deleted. A long time ago when Z removed all our Ked shoes, those products never really "left" our stores. So we old times have "ghost" products that don't allow us to delete old categories.

