Unable to add created products to specific category

[Darla]

Unable to add my created products to their specific category.  I keep getting the black circle with "Loading".  This problem started yesterday and is continuing into today.  It doesn't matter the length of time I have waited...I still am not able to place my products.

[Laura]

Hi Darla. I've encountered the same. Now, the only way to set the store category is to edit the details of the product. You can still select more than one to do this if they are all going into the same store category.

[Mark]

Hi @Darla and @Laura,

Sorry to hear you are both having this issue.

I can't seem to replicate this myself. May I ask for more information? Is it when you are creating the product and selecting a category this happens or at a different stage?

If you could also provide a screenshot of the issue that would be very helpful.

Thanks!

[Laura]

Hi @Mark, it was a minor issue for a while however it worked fine for me today 🙂

(It happened in store management, after posting the product for sale)

[Mark]

Hi @Laura,

Glad to hear the issue has stopped now. Let us know if it happens again and we will be happy to help.