Volume Bonus page not giving same sales total as Referral History Report

HightonRidley
Contributor III

Apologies if this isn't actually a Technical Issue.

Here's a quick example:

My first two referral sales in February as reported in my Referral History Report were for $23.20 and $16.96. So that's a total sales value of $40.16. However, at the same time, the Volume Bonus page showed a total sales value of $35.

Why is there this difference? Is it due to the difference between "Base Sales" (defined here: https://www.zazzle.com/mk/policy/volume_bonus_agreement) and the Sales Total shown on my Referral History Report?

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HightonRidley
Contributor III

To any Mods who read this: It's been over 2 months since I posted this and still no official response. Any chance you could push for one, please?

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